HOTEL BUSINESS REVIEW

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Michelle Millar

Many people would call the word "sustainability" a buzzword today. Some roll their eyes when they hear the term; others embrace the concept wholeheartedly. Either way, sustainability has already been around for a long time, albeit it under different "names", and it will be around for a long time to come. We go back to basics in this article and try to define what sustainability actually means for a lodging facility. What we find is that many have moved on from sustainability and have now adopted corporate social responsibility (CSR) policies. But is there really a difference between the two? READ MORE

Lonnie Giamela

Hotels across the country, along with all employers, have seen an increasing trend of challenges being made to hiring and disciplinary actions based upon information gleaned from an applicant or employee's social networking site. Although utilizing this information is permissible under many circumstances, it is not an absolute guarantee that employers are insulated from liability when utilizing social networking sites in human resources decisions. READ MORE

Robert Kwortnik

The global hospitality industry has long struggled to overcome its affliction of employee turnover. This article outlines a systematic approach to addressing the expense of losing valued employees based on the idea of managing human resources in the same fashion as one manages the hospitality brand. One aspect of this branding is to ensure that employees maintain a balance between work and family issues. While eliminating all employee turnover is unlikely, employers who focus on helping employees maintain their work and home balance can reduce the incidence of turnover. HR branding can help to manage this and other aspects of the employee experience, with a resulting improvement in service and revenues. READ MORE

Larry  Mogelonsky

The rapid advances of technology over the past decade have greatly impacted our social habits and in turn the disparities between generations. When considering hiring and training a candidate from the Millennial generation, it's vital to consider how this rapidity has affected and deepened the contrasts amongst years of birth. Millennials have accrued many seemingly negative stereotypes - whimsical, entitled and eternally distracted - but with a proper comprehension of their unique circumstances, their technological savvy and contemporary spirit can be harnessed for positive business results. READ MORE

Jeff  Klein

BleauLive is Fontainebleau Miami Beach's entertainment platform that incorporates performances by the world's top musical acts into unique vacation experiences. Available only to hotel guests through distinct packages, BleauLive combines elements of performance, personal guest interaction with the artist, and an immersive weekend getaway for the complete Fontainebleau experience. The BleauLive brand helps build on Fontainebleau's reputation as a world-class entertainment destination—a reputation that has been in place since opening in 1954. READ MORE

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