Editorial Board   Guest Author

Ms. Hercik

Cecilia Hercik

Founder & President, C-Spa Consulting

Cecilia Hercik brings over 25 years of experience in resort and day spa operations, both nationally and internationally, and has an extensive background in spa management and the hospitality industry. She has worked for companies such as The Ritz-Carlton Hotel Company, Aveda-Estee Lauder-Neill Corporation, Waldorf Astoria Resorts, WTS International, Miraval Destination Spa and Four Seasons Resorts. 

A graduate of the Instituto Metropolitano of Lima, Peru and with studies from the Florida Community College of Jacksonville, Florida, Ms. Hercik is fluent in both English and Spanish. She is also certified by the Global College of Natural Medicine as a Nutritional Consultant. 

Ms. Hercik started her career working in various management positions with The Ritz-Carlton Hotel Company in different states and was with the company for twelve years, eventually becoming the first Executive Spa Director at The Ritz-Carlton Hotel in New Orleans. She then spent the next two years as the Corporate Spa Director for Aveda-Estee Lauder-Neill Corporation before returning back to resort spa operations as the Director of Spa Sales & Operations for Spa Grande at The Grand Wailea, a Waldorf Astoria Resort by Hilton. At Spa Grande, Ms. Hercik was responsible for overseeing the 50,000 square foot spa facility with its 200 employees and was with the company for over seven years. In September of 2011, she joined WTS International as the Regional Director of Spa Operations for Hawaii responsible for overseeing the day to day operations of the award winning Kapalua Spa in Maui, a 45,000 square foot Destination Spa, and the Spa at Trump Waikiki Hotel of Oahu, a luxurious Boutique Spa. She then became Owner and Founder of C-SPA Consulting, a consulting and management firm, along with opening and operating her own day spa for a few years. She currently works at the Four Seasons Resorts Hualalai in the island of Hawaii as Director of Spa and Wellness.

Ms. Hercik is a member of the International Spa Association (ISPA) as well as the President for the Hawaii Spa Association (Hi-Spa).  She is also a member of Maui's Hui Hoaloha, a dedicated group of successful women who represent a diverse cross section of the community and who continue to impact the lives of others through their philanthropy.


Please visit http://www.cspaconsulting.com for more information.

Ms. Hercik can be contacted at +1 808-870-4692 or cecilia@cspaconsulting.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.