Editorial Board   Guest Author

Mr. Presworsky

Eric Presworsky

Chief Technology Officer, Zhone Technologies

Eric Presworsky is the Chief Technology Officer for Zhone Technologies and oversees the technical operations and development of Zhone's Single Line Multi-Service (SLMS) architecture as well as next-generation Zhone product offerings the long-term product roadmap. Eric was a founding member of Zhone's engineering team in 1999. He oversees the development of the company's $50 million release test lab at Zhone's headquarters in Oakland, Calif. - where Zhone Technologies' products are still tested and evaluated before being released to customers. Eric has 21 years of experience working with carrier, hospitality and enterprise customers to design, build, deploy and manage world-class networks. Within his day-to-day responsibilities he also manages the product engineering, product management, technical publications and Global services and technical support teams at Zhone. He was instrumental in developing Zhone's Gigibit Passive Optical Network (GPON) come to market. Under his leadership, Zhone has shipped enough MXK hardware to support up to 15 million subscribers on Passive Optical Networks (PON) and deployed enough ONTs to create more than two million high-capacity broadband access points around the world. Eric is a thought leader in the telecommunications industry and has spoken internationally on the value of next generation fiber technologies, serving as an advocate for the industry as a whole. Prior to joining Zhone, Eric served as Assistant Vice President of Carrier Systems Development for Lucent Technologies Internetworking Systems Division, formerly Ascend Communications, Inc. Prior to Lucent, Eric also held numerous technical management positions at several leading telecommunications companies, including BellCore and XCOM/Level 3. Eric received his Bachelor of Science in Communications from State University of New York College at Buffalo and his master's degree in Telecommunications from the University of Colorado at Boulder. About Zhone Technologies Zhone Technologies, Inc. (NASDAQ: ZHNE) is a global leader in the fiber access market, serving more than 750 of the world's most innovative network operators. The IP Zhone is the only solution that enables service providers to build the network of the future today, supporting end-to-end Voice, Data, Entertainment, Social Media, Business, Mobile Backhaul and Mobility service. Zhone is committed to building the fastest and highest quality All IP Multi-Service solution for its customers. Zhone is headquartered in California and its products are manufactured in the USA in a facility that is emission, wastewater and CFC free. If your hotel could benefit from a lower cost of ownership, an upgrade to a highly secure and robust platform, fill out this complimentary cost analysis assessment for the POL solution that is right for you: [http://bit.ly/1J0UMZo][1]. [1]: http://bit.ly/1J0UMZo

Mr. Presworsky can be contacted at inquiries@zhone.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.