Editorial Board   Guest Author

Mr. Presworsky

Eric Presworsky

Chief Technology Officer, Zhone Technologies

Eric Presworsky is the Chief Technology Officer for Zhone Technologies and oversees the technical operations and development of Zhone's Single Line Multi-Service (SLMS) architecture as well as next-generation Zhone product offerings the long-term product roadmap. Eric was a founding member of Zhone's engineering team in 1999. He oversees the development of the company's $50 million release test lab at Zhone's headquarters in Oakland, Calif. - where Zhone Technologies' products are still tested and evaluated before being released to customers. Eric has 21 years of experience working with carrier, hospitality and enterprise customers to design, build, deploy and manage world-class networks. Within his day-to-day responsibilities he also manages the product engineering, product management, technical publications and Global services and technical support teams at Zhone. He was instrumental in developing Zhone's Gigibit Passive Optical Network (GPON) come to market. Under his leadership, Zhone has shipped enough MXK hardware to support up to 15 million subscribers on Passive Optical Networks (PON) and deployed enough ONTs to create more than two million high-capacity broadband access points around the world. Eric is a thought leader in the telecommunications industry and has spoken internationally on the value of next generation fiber technologies, serving as an advocate for the industry as a whole. Prior to joining Zhone, Eric served as Assistant Vice President of Carrier Systems Development for Lucent Technologies Internetworking Systems Division, formerly Ascend Communications, Inc. Prior to Lucent, Eric also held numerous technical management positions at several leading telecommunications companies, including BellCore and XCOM/Level 3. Eric received his Bachelor of Science in Communications from State University of New York College at Buffalo and his master's degree in Telecommunications from the University of Colorado at Boulder. About Zhone Technologies Zhone Technologies, Inc. (NASDAQ: ZHNE) is a global leader in the fiber access market, serving more than 750 of the world's most innovative network operators. The IP Zhone is the only solution that enables service providers to build the network of the future today, supporting end-to-end Voice, Data, Entertainment, Social Media, Business, Mobile Backhaul and Mobility service. Zhone is committed to building the fastest and highest quality All IP Multi-Service solution for its customers. Zhone is headquartered in California and its products are manufactured in the USA in a facility that is emission, wastewater and CFC free. If your hotel could benefit from a lower cost of ownership, an upgrade to a highly secure and robust platform, fill out this complimentary cost analysis assessment for the POL solution that is right for you: [http://bit.ly/1J0UMZo][1]. [1]: http://bit.ly/1J0UMZo

Mr. Presworsky can be contacted at inquiries@zhone.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.