Editorial Board   Guest Author

Mr. Cotsovolos

Len Cotsovolos

Len Cotsovolos, WESTAR Architectural Group Nevada Inc

Len Cotsovolos is the Founder of WESTAR Architectural Group and has over 20 years of interior design experience, working on high-end interiors projects around the world, with a focus on hospitality design. Mr. Cotsovolos received a Master's Degree in Interior Design from the famed Pratt Institute in New York City, where he graduated with High Honors. He then worked from some of America's leading design firms, in New York City, Los Angeles, Las Vegas and San Francisco, including Haverson Architecture and Design, Brennan Beer Gorman Monk/Interiors, MGM Resorts International and Nicole Hollis Interior Design. During this time, Mr. Cotsovolos completed many award-wining hospitality projects such the Aria Hotel at CityCenter Las Vegas, The Bellagio Hotel and Casino, the Fairmont Acapulco Princess Mexico, the W Hotel New York City, Cirque de Soleil Beatle's Revolution Lounge, Elizabeth Arden Red Door Spa New York City, Hard Rock Hotel Puerta Vallarta, Carmel Valley Ranch in Carmel, CA, Buchanan Hotel San Francisco, and the Palladian Hotel in Seattle, WA to name a few. He also has extensive experience in residential design, retail and concept design and development, as well as brand development and master planning. In 1997, Mr. Cotsovolos founded his name-sake boutique design firm that focused on personalized design services, where he designed luxury residences worldwide, and was named one of The Top 100 Interior Designers in 2013. He joined Westar Architects as a Partner and the Director of Interior Design, where he leads a diverse team of professional designers that are committed to excellence in design, flawless documentation and innovative problem solving. Mr. Cotsovolos's attention to detail, design savvy and his keen eye for luxury is helping to transform the Westar brand into a global powerhouse known for high design, excellent customer service, and bespoke details. He brings his project management expertise and design fluency to Westar, where he exercises this passion for fine design and hospitality interior architecture, all while keeping his finger on the pulse of the industry and staying abreast of hospitality trends and fashion.

Mr. Cotsovolos can be contacted at 702-878-0000 or lenc@wagnarchitects.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.