Editorial Board   Guest Author

Mr. Burgelin

Mike Burgelin

Owner and President, Employer Leasing Quotes

Mike Burgelin is the owner and President of Employee Leasing Quotes, a Nationwide PEO brokerage firm he started in 2001. Mr. Burgelin and his team help business owners reduce employment-related costs and maximize the employee relationship through PEO, ASO and HR outsourcing services. His in-depth, industry knowledge of the individual PEOs value proposition, creates a tremendous advantage for his clients. Mr. Burgelin is a recognized leader in the PEO industry and most recently a featured speaker at the annual PACE conference for the PEO industry. Mr. Burgelin is a fully licensed insurance agent, whose skills and education have helped in saving his nationwide clients over $100 million dollars in insurance premiums during his tenure. Utilizing over 20 years of experience in sales, marketing, management and communication, Mr. Burgelin is highly dedicated to helping his clients understand their objectives and improve the performance of their businesses.

Please visit http://www.EmployeeLeasingQuotes.com for more information.

Mr. Burgelin can be contacted at 888-582-8388 or Mike@EmployeeLeasingQuotes.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.