Editorial Board   Guest Author

Mr. Burgelin

Mike Burgelin

Owner and President, Employer Leasing Quotes

Mike Burgelin is the owner and President of Employee Leasing Quotes, a Nationwide PEO brokerage firm he started in 2001. Mr. Burgelin and his team help business owners reduce employment-related costs and maximize the employee relationship through PEO, ASO and HR outsourcing services. His in-depth, industry knowledge of the individual PEOs value proposition, creates a tremendous advantage for his clients. Mr. Burgelin is a recognized leader in the PEO industry and most recently a featured speaker at the annual PACE conference for the PEO industry. Mr. Burgelin is a fully licensed insurance agent, whose skills and education have helped in saving his nationwide clients over $100 million dollars in insurance premiums during his tenure. Utilizing over 20 years of experience in sales, marketing, management and communication, Mr. Burgelin is highly dedicated to helping his clients understand their objectives and improve the performance of their businesses.

Please visit http://www.EmployeeLeasingQuotes.com for more information.

Mr. Burgelin can be contacted at 888-582-8388 or Mike@EmployeeLeasingQuotes.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.