Editorial Board   Guest Author

Ms. Maher

Melissa Maher

Senior Vice President - Global Partner Group, Expedia, Inc

As the leader of the Global Partner Group for Expedia, Inc., Melissa Maher spearheads all aspects of global business relationships with the company's top hotel partners.  Ms. Maher has taken an active role in driving significant discussions within the hospitality industry regarding issues affecting lodging supply partners and key stakeholders in the online travel space.

Ms. Maher oversees the teams responsible for creating new initiatives, driving the strategy behind negotiations, distribution, and connectivity for Expedia's chains, key accounts, and independent partnerships. She also leads Expedia's gaming lodging supply division.

As part of her role, Ms. Maher also manages the Global Partner Marketing team which strives to enhance relationships with key partners including large and regional brands, connectivity providers, ownership groups, management companies, and industry associations, along with executing marketing communications and global partner events.

During her tenure with Expedia, Ms. Maher has been passionate in driving meaningful dialogue about women in leadership within the company and hospitality industry.

Previously, Ms. Maher served as regional director with Expedia, with oversight of the Nevada/gaming lodging division. Prior to joining Expedia in 2001, Maher opened the Paris Hotel & Casino in Las Vegas as the director of conference center sales. She also served as director of tour and conference sales with the Las Vegas Hilton.

Ms. Maher received an M.B.A. and a B.S. in hotel administration from the University of Nevada, Las Vegas.

Ms. Maher can be contacted at 702-938-2347 or MMaher@expedia.com

Coming up in November 2019...

Architecture & Design: Biophilic Design

The hospitality industry is constantly evolving to meet and exceed guest expectations. As a result, hotels are always on the lookout for new ways to improve the guest experience, and architecture and design is an essential part of this equation. Bold design is often the most effective way to make an exceptional first impression - an impression guests use to distinguish between brands. One design trend that is being embraced worldwide has become known as “Biophilic Design.” Biophilic design is based on the concept of biophilia, which is the theory that human beings have an innate tendency to seek out nature, natural elements, and natural forms. Biophilic design is more than hotels simply adding a surplus of plants; it involves incorporating specific design elements into a hotel in order to imbue it with a sense of wellness and well-being. Some of those elements include exposure to natural lighting; views of nature and rooms with a view; natural architectural patterns; salvaged or reclaimed woods of all types; reclaimed metals; sustainably sourced stone; living green walls and vertical gardens; and direct and indirect exposure to nature. Hotels that have incorporated biophilic design into their properties are reaping the benefits associated with this trend including reduced stress responses, better air quality, lower energy costs, and more positive guest reviews. Biophilic design has also been shown to improve guest moods and to satisfy consumer demand for environmental responsibility. Savvy hotel owners and managers are aware that nature-inspired elements enhance their guests' comfort and well-being, which is why this trend is becoming so prevalent. Biophilic design is just one topic in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.