Editorial Board   Guest Author

Mr. Laveti

Sridhar Laveti

Vice President of R&D & Global Customer Support, Agilysys

Mr. Sridhar Laveti is the Vice President of R&D and Global Customer Support at Agilysys. In this role, he is responsible for leading the product engineering and product management strategies for InfoGenesis, LMS, Visual One, Eatec, DataMagine, rGuest Seat and SWS. Mr. Laveti is an accomplished executive and brings more than 25 years of demonstrated technology and management leadership skills to the customer support teams.

Prior to joining Agilysys in 2017, Mr. Laveti was the Senior Vice President of Gaming Systems Business at Scientific Games, a lottery and gaming company. In that role, Mr. Laveti was responsible for overseeing over 1,300 employees and managing the Gaming Systems business group, which included R&D, Product Management, Services and Support.

In his earlier career, Mr. Laveti was with Manhattan Associates, a supply chain planning and execution software solutions company. As one of the first five employees, Mr. Laveti helped drive the design, development and services of the company's flagship products. During his 14 years at Manhattan Associates, Mr. Laveti held a variety of leadership positions with increasing responsibility, overseeing the development and services management of their supply chain solutions. Most recently, he was Senior Director of Professional Services at Manhattan Associates, responsible for software delivery and consulting services. During his tenure, Mr. Laveti contributed to the company's significant revenue grew to approximately $300 million annually, and more than 2,000 employees worldwide.

Mr. Laveti graduated from University of Madras, India with a master's degree in Engineering. He also received a bachelor's degree in electronics and communications from University of Madras, India. In his free time, Mr. Laveti volunteers with multiple charities in Atlanta area to assist underprivileged families in urban areas.


Please visit http://www.agilysys.com for more information.

Mr. Laveti can be contacted at +1 770-810-7800 or sridhar.laveti@agilysys.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.