Editorial Board   Guest Author

Ms. Kies

Katherine Kies

Corporate Director Food & Drink Innovation Group, PM Hotel Group

Katherine Kies is the Corporate Directorof PM Hotel Group's Food + Drink Innovation Group, In this role, Ms. Kies overseesthe strategy, ideation and execution of all food and drink performance for thegrowing portfolio. A true foodie who lives to explore the world via its variedcultures and cuisines, Ms. Kies has led the group since its inception in 2017.Her responsibilities range from design and development consultation to marketresearch, menu concepting and ultimately to managing key performance areas forour existing properties, all while inspiring a passion for innovation andcreativity across the group.

A graduate of Cornell University'sSchool of Hotel administration with a concentration in hospitality design, Ms.Kies began her career as a pastry chef at a Relais & Chateau in Nantucket,MA. She went on to join Avero, a restaurant analytics and consulting company.There, she partnered with global hospitality teams on optimizing their F&Bperformance. Her client roster included Four Seasons Hotels and Resorts,Kimpton Hotels & Restaurants, the Daniel Boulud Group and Think Food Group.While at Avero her special projects included developing and launching boththeir e-learning platform and their customer onboarding experience.

Today PM Hotel Group's growing portfolio and robust pipeline include luxury, lifestyle, full and select service hotelsacross 15 states. The Food + Drink team are challenged to re-think and re-imaginehow we deliver all of our food programming-- restaurant, catering and banquetprograms. Focused on disrupting the traditional hotel experience whiledelivering strong financial performance, the team is an integral part of themanagement company and its commitment to innovation.    

Ms. Kies is currently pursuing an MBAfrom Columbia University. She serves on the Marriott Food & BeverageAdvisory Board, the Hotel F&B Advisory Board, the Junior Council ofChildren's National Medical Center and the Alumni Council for the MadeiraSchool.

Please visit http://www.pmhotelgroup.com for more information.

Ms. Kies can be contacted at 202-787-3335 or kkies@pmhotelgroup.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.