Editorial Board   Guest Author

Mr. Laxton

Justin Laxton

Chief Operating Officer, Weiner's Ltd.

Justin Laxton is the Chief Operating Officer of Weiner's Ltd. and AllTravelSizes.com. Since 1991, Weiner's has been working to become a trusted supplier of brand name travel size products to businesses ranging from intimate B&B's to large five star hotels, gift shops in hospitals and airports, as well as airlines and charter services, college bookstores, e-commerce, pharmacies, vending, government institutions, charities and event planners. 

The company was founded by Alan Weiner, who after traveling around the world, built Weiner's based on his vision to service the needs of fellow travelers. For over 25 years, Weiner's has worked with numerous non-profits to help maximize their budgets for various events and projects. Weiner's strives to offer a one-stop shopping experience for brand-name and specialty travel related products with quick turnarounds and competitive wholesale prices.

Mr. Laxton plays a large role in the ongoing success of Weiner's. His professional background includes a previous position at Weiner's as the Sales and Marketing Manager, where he oversaw website migrations, as well as integration of AllTravelSizes.com to the company.

In Mr. Laxton's current position at Weiner's as the Chief Operating Officer, he oversees operations including sales, customer service, and shipping, as well as manages all aspects of the e-commerce website and 3rd party marketplace store.

Mr. Laxton received a bachelor's degree in Political Science and Government from Edgewood College in Madison, Wisconsin. He continues to reside in the Madison area.

Please visit https://weinersltd.com for more information.

Mr. Laxton can be contacted at 608-906-3554 or justin@weinersltd.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.