Editorial Board   Guest Author

Mr. Laxton

Justin Laxton

Chief Operating Officer, Weiner's Ltd.

Justin Laxton is the Chief Operating Officer of Weiner's Ltd. and AllTravelSizes.com. Since 1991, Weiner's has been working to become a trusted supplier of brand name travel size products to businesses ranging from intimate B&B's to large five star hotels, gift shops in hospitals and airports, as well as airlines and charter services, college bookstores, e-commerce, pharmacies, vending, government institutions, charities and event planners. 

The company was founded by Alan Weiner, who after traveling around the world, built Weiner's based on his vision to service the needs of fellow travelers. For over 25 years, Weiner's has worked with numerous non-profits to help maximize their budgets for various events and projects. Weiner's strives to offer a one-stop shopping experience for brand-name and specialty travel related products with quick turnarounds and competitive wholesale prices.

Mr. Laxton plays a large role in the ongoing success of Weiner's. His professional background includes a previous position at Weiner's as the Sales and Marketing Manager, where he oversaw website migrations, as well as integration of AllTravelSizes.com to the company.

In Mr. Laxton's current position at Weiner's as the Chief Operating Officer, he oversees operations including sales, customer service, and shipping, as well as manages all aspects of the e-commerce website and 3rd party marketplace store.

Mr. Laxton received a bachelor's degree in Political Science and Government from Edgewood College in Madison, Wisconsin. He continues to reside in the Madison area.

Please visit https://weinersltd.com for more information.

Mr. Laxton can be contacted at 608-906-3554 or justin@weinersltd.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.