Editorial Board   Guest Author

Mr. Laxton

Justin Laxton

Chief Operating Officer, Weiner's Ltd.

Justin Laxton is the Chief Operating Officer of Weiner's Ltd. and AllTravelSizes.com. Since 1991, Weiner's has been working to become a trusted supplier of brand name travel size products to businesses ranging from intimate B&B's to large five star hotels, gift shops in hospitals and airports, as well as airlines and charter services, college bookstores, e-commerce, pharmacies, vending, government institutions, charities and event planners. 

The company was founded by Alan Weiner, who after traveling around the world, built Weiner's based on his vision to service the needs of fellow travelers. For over 25 years, Weiner's has worked with numerous non-profits to help maximize their budgets for various events and projects. Weiner's strives to offer a one-stop shopping experience for brand-name and specialty travel related products with quick turnarounds and competitive wholesale prices.

Mr. Laxton plays a large role in the ongoing success of Weiner's. His professional background includes a previous position at Weiner's as the Sales and Marketing Manager, where he oversaw website migrations, as well as integration of AllTravelSizes.com to the company.

In Mr. Laxton's current position at Weiner's as the Chief Operating Officer, he oversees operations including sales, customer service, and shipping, as well as manages all aspects of the e-commerce website and 3rd party marketplace store.

Mr. Laxton received a bachelor's degree in Political Science and Government from Edgewood College in Madison, Wisconsin. He continues to reside in the Madison area.

Please visit https://weinersltd.com for more information.

Mr. Laxton can be contacted at 608-906-3554 or justin@weinersltd.com

Coming up in March 2020...

Human Resources: Confronting a Labor Shortage

With the unemployment rate at its lowest level in decades (3.7%), what has always been a perennial problem for human resource professionals - labor shortage - is now reaching acute levels of concern. It is getting harder to find and recruit qualified applicants. Even finding candidates with the skills to succeed in entry-level positions has become an issue. In addition, employee turnover rates remain extremely high in the hotel industry. As a result of these problems, hotel HR managers are having to rethink their recruitment strategies in order to hire the right talent for the right job. First, hotels have been forced to raise their wages and offer other appealing perks, as a way to attract qualified candidates. Secondly, HR managers are reassessing their interviewing techniques, focusing less on the answers they receive to questions and more on observable behavior. Part of this process includes role-playing during the interview, so that the recruiter can gauge how a candidate works through specific problems and interacts with other team members. Additionally, some HR managers are also creating internal talent pools as a way to address labor shortages. Instead of utilizing department resources to find new hires with specific skills for needed positions, hotels are cultivating talent pools internally and preparing their employees to assume leadership roles whenever the time comes. They are also placing greater emphasis on a company culture that is more performance-based, as a way to curb employee turnover, increase employee satisfaction, and assure higher levels of customer service. Finally, recognizing the importance of employee retention as a way to lessen the impact of a tight labor market, some HR managers are instituting generous reward programs in order to retain their top performers. The March Hotel Business Review will explore what some HR professionals are doing to address these and other issues in their departments.