Editorial Board   Guest Author

Mr. Farley

John Farley

Managing Director - Cyber Liability Practice, Gallagher

John Farley leads Gallagher's Cyber Practice developing and executing strategy for cyber insurance and related insurance coverage lines. He assists clients across all industries in navigating the dynamic cyber insurance markets as a means to cyber risk transfer while providing guidance on emerging regulatory risk, cyberattack techniques, cyber risk prevention and data breach cost mitigation strategies.

Mr. Farley is an industry-recognized subject matter expert in cyber risk management. He is also a frequent guest speaker and a published author with a 27 year track record in the insurance industry. Part of Gallagher since 2019, Mr. Farley gained valuable experience at other insurance brokerages including Marsh & McLennan, Wells Fargo Insurance Services and HUB International.

During his career Mr. Farley forged strategic relationships with cyber insurance underwriters, privacy attorneys, IT forensics investigators, and law enforcement. His extensive experience earned him a seat on an advisory board for the U.S. Treasury.

Mr. Farley served clients by facilitating cyber risk assessments to identify and remediate network vulnerabilities to portray clients in the most favorable light as they entered the insurance market. He also wrote detailed incident response plans and coordinated table top exercises that included live hacking demonstrations. He was also the main source of cyber risk education for clients by leading cyber risk education training programs.

Mr. Farley also was a lead data breach response resource for clients. He quarterbacked the response to over 400 cyberattacks involving social engineering schemes, ransomware infiltrations, Denial of Service attacks, vendor data breaches, employee negligence and rouge insiders. This experience drove Mr. Farley to recommend key changes to cyber insurance policy forms to broaden insurance coverage for clients in the face of ever-evolving and sophisticated cyberattacks.

Please visit http://www.ajg.com for more information.

Mr. Farley can be contacted at +1 212-349-6600 or john_farley@ajg.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.