Editorial Board   Guest Author

Ms. Prestia

Maryann Prestia

Vice President & Hospitality Program Manager, Distinguished Programs

As the vice president and hospitality program manager for Distinguished Programs, Maryann Prestia is responsible for leading and overseeing the primary lines underwriting team for its hospitality, historic properties and cyber liability programs. In addition, Maryann assists with the development and expansion of Distinguished Programs' real estate and hospitality products.

An experienced insurance professional with more than 30 years of experience in the industry, Ms. Prestia joined Distinguished Programs in 2018 after serving as vice president of insurance operations for a member-owned program facility serving luxury resorts and hotels. In this role, she led operations including claims and risk management for approximately 130 private resorts, most with different owners, connecting them with security professionals and providing webinars and other educational training resources.

Ms. Prestia began her insurance career as an underwriter, earning positions of increasing responsibility and eventually management roles. Although she now specializes in the hospitality space, she has experience in a variety of insurance sectors, from professional liability coverage for doctors and attorneys to risk management for fire departments and ambulance rescue squads.

Ms. Prestia broadened her insurance experience at Berkeley Mid-Atlantic Group, where she spent nearly 11 years handling the managerial and corporate end of underwriting, rather than day-to-day underwriting tasks. It was during this time that she began to specialize in hospitality insurance, which played a role in her position at Distinguished Programs today.

A graduate of Indiana University of Pennsylvania with a bachelor's degree in business, Ms. Prestia is based in Richmond, Virginia. She often works from Distinguished Programs' Bellevue, Washington location.

Please visit http://www.distinguished.com for more information.

Linkedin Profile: https://www.linkedin.com/in/maryann-prestia-5110a728/

Ms. Prestia can be contacted at +1 425-213-5184 or mprestia@distinguished.com

Coming up in October 2020...

Revenue Management: Maximizing Profit

Hotel Revenue Management continues to evolve at a blistering pace. Driven by technological innovation and new distribution channels, there are some dynamic opportunities for expansion in this fast-growing field. The technology is primarily designed to help revenue managers further refine their operations and pricing models to maximize hotel profit. For example, hotels can't be all things to all people, so a key strategy is to precisely identify their target audience. By employing geo-targeting techniques and analyzing behavior such as previous bookings, on-property purchases and online shopping practices, there is an increased capability to define guest demographics. By segmenting customers in more specific ways, hotels are able to create more personalized experiences which, in turn, allow managers to optimize their room rates. It is also an effective way to fulfill the unique needs and preferences of the individual. Another methodology is to consistently monitor the competition's pricing strategies. There are software tools that analyze a competitor's current rates, and then allow a hotel to make its own pricing adjustments. It is also a useful means to conduct forecasting models. Other technologies that are being integrated into a revenue manager's toolkit include Artificial Intelligence in the form of automated algorithms, and Voice Recognition (VR) for data inquiries, rate changes, and booking behavior. Predictive and analytic software programs are also being leveraged to provide more forward-looking data, instead of the usual reliance on historical performance. These metrics allow managers to be more proactive - rather than reactive - with their revenue strategy. The October issue of the Hotel Business Review will examine these developments and report on how some leading hotels are executing their revenue management strategies.