Editorial Board   Guest Author

Ms. Prestia

Maryann Prestia

Vice President & Hospitality Program Manager, Distinguished Programs

As the vice president and hospitality program manager for Distinguished Programs, Maryann Prestia is responsible for leading and overseeing the primary lines underwriting team for its hospitality, historic properties and cyber liability programs. In addition, Maryann assists with the development and expansion of Distinguished Programs' real estate and hospitality products.

An experienced insurance professional with more than 30 years of experience in the industry, Ms. Prestia joined Distinguished Programs in 2018 after serving as vice president of insurance operations for a member-owned program facility serving luxury resorts and hotels. In this role, she led operations including claims and risk management for approximately 130 private resorts, most with different owners, connecting them with security professionals and providing webinars and other educational training resources.

Ms. Prestia began her insurance career as an underwriter, earning positions of increasing responsibility and eventually management roles. Although she now specializes in the hospitality space, she has experience in a variety of insurance sectors, from professional liability coverage for doctors and attorneys to risk management for fire departments and ambulance rescue squads.

Ms. Prestia broadened her insurance experience at Berkeley Mid-Atlantic Group, where she spent nearly 11 years handling the managerial and corporate end of underwriting, rather than day-to-day underwriting tasks. It was during this time that she began to specialize in hospitality insurance, which played a role in her position at Distinguished Programs today.

A graduate of Indiana University of Pennsylvania with a bachelor's degree in business, Ms. Prestia is based in Richmond, Virginia. She often works from Distinguished Programs' Bellevue, Washington location.

Please visit http://www.distinguished.com for more information.

Linkedin Profile: https://www.linkedin.com/in/maryann-prestia-5110a728/

Ms. Prestia can be contacted at +1 425-213-5184 or mprestia@distinguished.com

Coming up in August 2020...

Food & Beverage: New Technological Innovations

In the past few years, hotel food and beverage departments have experienced significant growth. Managers are realizing just how much revenue potential this sector holds, both in terms of additional revenue and as a means to enhance the guest experience. As a result, substantial investments are being made in F&B operations as a way to satisfy hotel guests but also to keep pace with the competition. Though it has been a trend for many years, the Farm-to-Table movement shows no signs of abating. Hotel chains are abandoning corporate restaurants and are instead partnering with local chefs to create locally-influenced dining options. Local, farm-sourced ingredients paired with specialty beverages or local wine also satisfies the increasing demand from Millennial travelers who are eager to travel sustainably and contribute to a positive impact. A farm-to-table F&B program also helps to support the local economy, which builds community goodwill. Also popular are "Self-Serv" and "Grab & Go" options. These concepts stem from an awareness that a guest's time is limited and if a hotel can supply them with fast, fresh, food and beverage choices, then so much the better for them. Plus, by placing these specialty kiosks in areas that might be traditionally under-utilized (the lobby, for instance), they can become popular destination locations. Of course, there are new technological innovations as well. In-room, on-screen menus allow guests to order from any restaurant on the property, and some hotels are partnering with delivery companies that make it possible for guests to order food from any restaurant in the area. Also, many hotels are implementing in-room, voice-activated devices, so ordering food via an AI-powered assistant will soon become mainstream as well. The August issue of the Hotel Business Review will report on these developments and document what some leading hotels are doing to expand this area of their business.