Editorial Board   Guest Author

Mr. Arigo

Robert Arigo

Vice President of Operations - New York, M&R Hotel Management

Robert Arigo, a 31-year hospitality veteran,joined M&R Hotel Management of Great Neck, New York, in September 2018 as vice president of operations for the company's 17 managed hotels in the New York metropolitan area. His mandate is to ensure that each hotel meets, if not exceeds, the high service standards set by M&R and its affiliated brands.

During his lodging career, Mr. Arigo has worked to create strong operating platforms designed to deliver a high level of guest service, while helping ownership and the brands to achieve their goals.

Before joining M&R, Mr. Arigo was senior director of operations for the New York properties of Hersha Hospitality Management, based in Philadelphia. From 2010 to 2012, he was chief operating officer and asset manager for New York-based Widewaters Hotels LLC. With Capital Hotel Management, he led the finance team as vice president.

Earlier in his career, Mr. Arigo played a hands-on role in multiple asset management assignments for the Black Acre Portfolio of upscale resort and urban hotels. Prior to that, he was general manager of hotels in New York, Florida and Virginia.

Mr. Arigo's asset management experience includes senior positions with Highgate Hotels. From 2005 to 2007, he had oversight of the significant United States lodging portfolio?of Goldman Sachs, the global investment bank.

Mr. Arigo is proud of his commitment to a philanthropic efforts, including an Autism Speaks campaign conducted during his tenure with Hersha Hospitality Management that exceeded its fundraising goals.

Mr. Arigo earned a bachelor of science degree in finance at Bentley College in Waltham, Massachusetts. He has been recognized with multiple Hotel of the Year and Award of Excellence citations by Marriott International, Hilton Worldwide and Hersha Hospitality Management. 

Please visit http://www.mrhotelgroup.com for more information.

Mr. Arigo can be contacted at +1 516-279-4888 or info@mrhotelgroup.com

Coming up in May 2020...

Eco-Friendly Practices: Creative Innovation

Being eco-friendly is no longer a fad. It is an urgent planetary need and hotels are actively doing their part to reduce their carbon footprint by implementing sustainable, green practices. In addition to the goodwill derived from doing the right thing, hotels are also realizing the benefits to their business. A large percentage of Millennials expect hotels to be eco-friendly and will only patronize those properties that are proudly conforming. Consequently, more hotels are realizing that sustainability is a key element in a successful branding strategy. In addition, going green can lead to a more profitable bottom line, as savings on electricity, water and cleaning materials can add up. Also, there are other advantages that come with being an eco-friendly business, such as government subsidies and tax and loan incentives. As a result, many hotels are finding innovative ways to integrate eco-friendly practices into their business. Geo-thermal energy systems, along with energy-from-waste systems, are being used to heat and cool the property. Passive solar panels, green roofs, natural lighting and natural ventilation strategies also assist in energy conservation. Low-flow water systems and plumbing fixtures make a contribution, as does eco-friendly hardwood flooring, and energy efficient televisions and appliances throughout the property. In addition, some hotels have implemented in-room recycling programs, and only provide all-natural, personal care items. One hotel has actually constructed a bee-keeping operation on their grounds. Not only is this good for the bees but the hotel also produces products from the operation which they sell. This kind of creative innovation also holds enormous appeal to guests. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.