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Mr. Krapp

Kevin Krapp

Area Director — Atlanta, The Indigo Road Hospitality Group

Born in Charleston, SC, Kevin Krapp has spent much of his life on the Southeastern coast. Hailing from Hilton Head Island and Columbia SC, Mr. Krapp relocated to Atlanta as a teen where he began working in the restaurant industry as a server. After moving back to Charleston for college, he began his fine dining career as a server at Blossom Cafe where he learned the finer skills of serving others.

Mr. Krapp went on to pursue a serving position with Charleston's Peninsula Grill, noting it was here where he was first encouraged to start managing as he learned more about the hospitality side of the business. "Peninsula Grill was different than any other fine dining restaurants I'd worked in," said Mr. Krapp. "It was here that I learned how hospitality went far beyond great food, wine and service."

After graduating from the College of Charleston Mr. Krapp moved back to Georgia in 2000. He began his management career with the Sedgwick Restaurant Group at Van Gogh's, he then joined the team at the Atlanta institution, Bone's Steakhouse. Mr. Krapp credits his time at Bone's as the biggest influence on his management career. After a brief hiatus from restaurant management, he rejoined the industry as the Assistant General Manager at Del Frisco's Grille for its Atlanta opening in 2012.

Soon after, Mr. Krapp connected with his friend Steve Palmer, of the Indigo Road Hospitality Group. Mr. Palmer was opening Oak Steakhouse in Atlanta and Kevin was brought in to serve as the restaurant's opening General Manager - he has been with The Indigo Road ever since.

Most recently, Mr. Krapp served as Director of Operations for the hospitality group's two concepts in Alpharetta's Avalon before taking the reins in early 2019 as the Area Director of Operations for Georgia, overseeing operations for all six of Indigo Road's Georgia concepts - Oak Steakhouse, Colletta, O-Ku, Tiny Lou's at The Hotel Clermont, Sukoshi and Donetto.

Please visit http://www.theindigoroad.com/ for more information.

Linkedin Profile: https://www.linkedin.com/in/kevinkrapp/

Mr. Krapp can be contacted at +1 678-571-1632 or kkrapp@theindigoroad.com

Coming up in December 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.