Editorial Board   

Ms. Williams-Knight

Emily Williams-Knight

President, Kendall College

Emily Williams Knight was named president of Kendall College by the board of directors in January 2012. Prior to that, Ms. Knight had served as a vice president at Laureate Education, Inc., where she was responsible for globally expanding access to the company's hospitality management, culinary arts, and art and design programs. Prior to joining Laureate she was CEO of New England University LLC, where she was responsible for expanding marketing and strategic initiatives as well as growth into Latin America for the New England College of Business and Finance. Ms. Knight worked previously with Pearson Education for ten years. She began her work with Pearson as a sales representative, moved into various management positions, and ultimately served as vice president of marketing and sales strategies for Pearson Teacher Education and Development. As Vice President of Sales and Marketing she led strategic market planning and analysis for a two hundred million dollar business, and was responsible for the creation of marketing and sales strategies in a new combined division that encompassed higher education and K12 teacher professional development. Ms. Knight began teaching management and business courses at Montgomery Community College in Pennsylvania in 1998. She continued in her role as an adjunct instructor at the college for the first three years she worked with Pearson. Earlier, while working toward her master's degree, Ms. Knight also worked as an executive meeting manager with Marriott Four Star Resort Hotels in Key West, Florida. Ms. Knight graduated from Troy University with her Master's of Science in Management. She also holds a Bachelor of Science in Hospitality Administration from Boston University, where she was an academic trustee scholar, and an Associate's Degree in Hospitality Administration from Newbury College where she was a presidential scholar, captain of the women's basketball team, and graduated first in her class. She received an Honorary Doctor of Humane Letters Degree from Newbury College in 2012.

Ms. Williams-Knight can be contacted at emily.knight@kendall.edu

Coming up in December 2019...

Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.