Editorial Board   Guest Author

Mr. Meadows

Gary Meadows

President, HCI Architecture, Inc.

Gary C. Meadows, AIA, President of HCI Design, Incorporated has been responsible for management of Architectural services for HCI since 1995, thus enabling HCI to offer “in-house” comprehensive design services. His employment history also includes eleven years as Architectural Design Coordinator for a major design-build firm and experience dating to 1980 in the New Orleans marketplace. Mr. Meadows is the Architect for the St. Thomas Hope VI Housing Redevelopment, the Marriott Residence Inn, the Hilton Garden Inn, the Cotton Mill Apartments, and the American Can Apartments all in New Orleans, Louisiana; the Blackstone Courtyard by Marriott in Ft. Worth, Texas; the Humble Courtyard, Residence Inn and Apartments in Houston, Texas; the Courtyard by Marriott in Omaha, Nebraska; the Renaissance Suites Hotel and the Merchandise Mart Apartments in St. Louis, Missouri and numerous other commercial and industrial facilities. Mr Meadows holds a Bachelor of Architecture, 1979, Louisiana State University and is affiliated with: American Institute of Architects
Registered in the State of Louisiana (Reg. No. 2900)
Registered in the State of Texas (Reg. No. 15680)
Registered in the State of Nebraska (Reg. No. A-2757)
Registered in the State of Missouri (Reg. No. 8008-A)
Registered in the State of Mississippi (Reg. No. 3454)
National Council of Architectural Registration (NCARB No. 34,825)
Member, Preservation Resource Center of New Orleans
Member, National Trust for Historic Preservation

Mr. Meadows can be contacted at 504.566.0204 or gmeadows@hriproperties.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.