Editorial Board   Guest Author

Mr. Amdekar

Jayesh Amdekar

Principal Consultant in Travel & Hospitality Practice, Infosys Limited

Jay Amdekar is Principal Consultant in Travel & Hospitality Practice at Infosys Limited, a leading IT consulting and services company. Jay has over seventeen years of international experience in operations, business consulting and IT consulting in travel, hospitality & gaming industries. At Infosys, Mr. Amdekar leads engagements with clients in travel & hospitality industry. He has worked with some of the leading hotel and casino brands, travel management companies and independent software vendors in North America, Europe, Middle East and Asia. Before joining Infosys Mr. Amdekar worked with Ernst & Young, where he worked with their travel industry clients to conduct business process reviews and recommend leading practices to improve business processes. Prior to joining consulting he worked for hotel chains like MövenPick, Regent International and Taj Group of Hotels. He held several managerial roles in the areas of Revenue Management, Reservations and Guest Services Operations. Visit Mr. Amdekar at www.linkedin.com/in/jayamdekar/ or follow him on twitter @thehotelgeek

Mr. Amdekar can be contacted at 678-636-9081 or jayesh_amdekar@infosys.com

Coming up in July 2018...

Hotel Spa: Oasis Unplugged

The driving force in current hotel spa trends is the effort to manage unprecedented levels of stress experienced by their clients. Feeling increasingly overwhelmed by demanding careers and technology overload, people are craving places where they can go to momentarily escape the rigors of their daily lives. As a result, spas are positioning themselves as oases of unplugged human connection, where mindfulness and contemplation activities are becoming increasingly important. One leading hotel spa offers their clients the option to experience their treatments in total silence - no music, no talking, and no advice from the therapist - just pure unadulterated silence. Another leading hotel spa is working with a reputable medical clinic to develop a “digital detox” initiative, in which clients will be encouraged to unplug from their devices and engage in mindfulness activities to alleviate the stresses of excessive technology use. Similarly, other spas are counseling clients to resist allowing technology to monopolize their lives, and to engage in meditation and gratitude exercises in its place. The goal is to provide clients with a warm, inviting and tranquil sanctuary from the outside world, in addition to also providing genuine solutions for better sleep, proper nutrition, stress management and natural self-care. To accomplish this, some spas are incorporating a variety of new approaches - cryotherapy, Himalayan salt therapy and ayurveda treatments are becoming increasingly popular. Other spas are growing their own herbs and performing their treatments in lush outdoor gardens. Some spa therapists are being trained to assess a client's individual movement patterns to determine the most beneficial treatment specifically for them. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.