Editorial Board   Guest Author

Mr. Acar

Omer Acar

General Manager, Le Royal Monceau, Raffles Paris

Ömer Acar is the General Manager of the Le Royal Monceau - Raffles Paris, one of the city's pre-eminent luxury hotels. Under his stewardship, the next-generation palace has achieved recognition for its guest service levels, receiving the official 5-star rating in 2012, and a Michelin Star for each of its two restaurants in 2013. It also garnered prominent awards and accolades, such as 'Best New Hotel 2012' by Tatler Magazine, 'Best Hotel Ambiance and Design 2012' by Conde Nast Traveler Magazine and 'Best Spa in the World 2012' at the Virtuoso Awards. Mr. Acar has over 17 years experience in the luxury hospitality industry. Before joining Le Royal Monceau - Raffles Paris, he was General Manager at The Ritz, Paris for 5 years. Before joining the team at The Ritz, he was Director of Catering for Harrods Holding Group in London and, prior to that, at the Four Seasons Hotel Group in Egypt, Beverly Hills and Hawaii. Mr. Acar is married with two children. He studied at Hawaii Pacific University; Honolulu where he gained a BA honours degree in Science and Business Administration. Current board memberships include The Quality Committee for The Leading Hotels of the World and the Advisory Board for HIM - Swiss Education Group.

Mr. Acar can be contacted at 33-1-42-99-8800 or paris@raffles.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.