There's Always One: Managing the Odd Bad Apple
By Enda Larkin Founder, Dobiquity Inc. | March 20, 2016
Managing people is very rewarding, yet frequently challenging. People come in all shapes and sizes and every manager must have the capacity to deal with the good and bad employees they encounter. But the complexity of management life grows exponentially when confronted by a really difficult employee – a bad apple - and many managers, both new and experienced, struggle to cope with them. This article, informed by leading research in this area, provides useful insights into managing bad apples and highlights some general principles to adhere to when doing so.
A young girl named Lindsay posted on her Facebook wall one evening after work. For the faint-hearted amongst you, her expletives have been deleted.
"OMG I hate my job!! My boss is a total pervvy &#$%, always making me do &#$% stuff just to &#$% me off."
A short time later, a gentleman named Brian replied:
"Hi Lindsay, I guess you forgot about adding me (as a friend) on here? Firstly, don't flatter yourself. Secondly, you've worked here 5 months and didn't work out that I'm gay? Thirdly, that &#$% stuff is called your 'job', you know what I pay you to do. But the fact that you seem to be able to &#$% up the simplest of tasks might contribute to how you feel about it. And lastly, you also seem to have forgotten that you have two weeks remaining on your 6 month trial period. Don't bother coming in tomorrow. I'll pop your P45 in the post and you can come in whenever you like to pick up any stuff you've left here. And yes, I'm serious."
This incident did the rounds on social media sites some time ago under the heading 'Why you shouldn't add your boss on Facebook.' On one level it's actually quite a funny episode and certainly tells us something about the perils faced by those individuals that feel the urge to share every single emotion with the whole world. But as an employer, I can see the darker side too.
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