The Future of Work is Here: How are HR Technologies Transforming Your Hotel?
By Mostafa Sayyadi Management Consultant, The Change Leader Consulting Inc | April 05, 2020
Enabling Innovation through HR Technologies
HR technologies are internal resources that increasingly facilitate HR business processes and improve the search for information and knowledge around the hotels. When hotel executives have people in place to manage HR technologies, the hotel can see increased revenues, better satisfaction by employees and customers, and most importantly enhance their own effectiveness as senior leaders.
Hotel executives are effectively role models for their employees and they are often admired and respected by subordinates. Thus, HR technologies could be perceived as a critical resource by employees because a hotel executive becomes a role model who uses this kind of technologies in order to build shareholder value. Hotel executives can, in fact, serve as role models who highlight the importance of the application of HR technologies within hotels.
Hotel executives are well versed today on HR technologies and usually have a fleet of employees in this department that they can depend on. HRIS (Human Resource Information System) software, as one would imagine, is often associated with data, information and communication dispersed within hotels. HRIS software as the application of technology to HR business processes to gather data and information that is valuable to hotel executives.
Therefore, HRIS software develops and disseminates information throughout the hotel which, in turn, is an important factor of sustainable competitive advantage. HRIS software can, therefore, play a crucial role in improving the search for information, and can subsequently develop organizational knowledge as the most strategic factor of competitiveness.
Furthermore, HCM (Human Capital Management) software is an important resource for strategic planning for knowledge integration. Hotel executives can use HCM software to enact HR business processes aimed at coordinating intellectual capital within hotels. HCM software can, in fact, allow hotel executives to be knowledgeable of HR business processes toward meeting determined milestones stated in the strategic plans.