Library Archives

 
Pete Pearson

The business case for reducing food waste is simple: Saving food saves money. WWF and other organizations have conducted research across dozens of different hotels that found curbing food waste delivers material returns on investment. In one three-year study, the average hotel reaped $7 for every dollar it invested in food waste reduction. WWF found that hotels could save money within weeks of implementing new food waste policies and practices. Hotels that addressed food waste also enjoyed improved staff morale and customer service. READ MORE

Michael Hess

The uniqueness of your hotel’s offerings helps your property stand out in a crowded hospitality marketplace but could result in additional headaches when considering the best way to dispose of these goods. Hotel guests adore the varied accoutrements offered by accommodations big and small around the globe. But keeping an edge on in-room swag results in other considerations and complications—even when it comes time to trash the discarded leftovers. What are the most cost-effective, efficient and environmentally friendly practices when recycling amenity items guests leave behind? Here are 10 of the best ways to recycle. READ MORE

Michael Hess

Your team works hard to be a go-to destination for travelers. But attracting more visitors also results in increased waste, which impacts your bottom line. When managing your properties’ waste output, how can your team lower your environmental footprint while keeping costs low and efficiencies high? The answer is in the data: taking advantage of the newest technology will help your cost savings—and your sanity. Taking advantage of technology by connecting with the cloud, digging deep with data, improving with the Internet of Things and managing multilocation needs are the key pillars to waste management for the hospitality industry. READ MORE

Pete Pearson

Food waste claims one of every three calories produced. From an environmental point of view, it's a waste of land, water, and energy. For hotels, it's a waste of money. While reducing food waste is a simple concept, getting started can seem a logistical challenge. To help hotels develop and implement an effective food waste plan, World Wildlife Fund and the American Hotel and Lodging Association worked with dozens of hotels to test strategies and develop a free resource, HotelKitchen.org. By laying out simple steps, the toolkit can help hotels start saving food and money today. READ MORE

Pete Pearson

For hotels, saving money can also help save the environment. They've done it with water, and now they can do so with another vital resource: food. About a third of all the world's food is lost or wasted, representing huge economic, social, and environmental costs. To help the hotel industry tackle this problem, World Wildlife Fund and the American Hotel and Lodging Association have developed an engagement platform and set of tools on HotelKitchen.org to provide hotels with a step-by-step guide to reduce food waste, cut costs, and enhance relationships with their staff, guests, and community. READ MORE

Maricha Ellis

As hotels continue to focus on their sustainability efforts, the importance of proper hazardous waste management cannot be overlooked. Proper management of hazardous waste is crucial to maintaining a hotel's brand reputation, remaining compliant with government regulations and being a good steward to the environment. There are many best practices to follow when handling hazardous waste, and a foundational understanding of the regulations defining what constitutes hazardous waste is key to laying the groundwork for a proper waste management program. Let's take a look at what you need to know… READ MORE

Sarah Lucas

A decade ago it might have been socially acceptable to swim with dolphins in a hotel pool. But those days are gone. Now posting a holiday pic posing with Flipper is hugely controversial. Just ask reality TV star Kim Kardashian, who found herself in hot water after swimming with dolphins in Mexico. Or Real Housewives' Bethany Frankel, who copped a wave of social media criticism for visiting Atlantis Paradise Island's Dolphin Cay in August. READ MORE

Maricha Ellis

With the summer storm season upon us, it's especially important for hotels to be prepared for hazardous waste emergencies caused by severe weather. Preparation for such events is crucial for safely and compliantly handling emergency spills. Not only is proactive planning for environmental emergencies valuable from a compliance standpoint, but it can help minimize the damage inflicted within your hotel and the surrounding area, as well as reduce the risk to the health of your guests and staff members. READ MORE

Ken Hutcheson

Now that summer is here, it might be time to enhance the appearance of your hotel's grounds. If you think that trimming, edging, and mowing every other week will be enough, think again. Your landscape deserves the best in full-service grounds care carried out by trained experts with an eye for keeping your landscape healthy. Commercial grounds care is very different than residential landscaping, so even if your hotel has the best looking landscaping in the area, there are still circumstances you'll need to consider in order to keep your grounds safe, healthy, and looking great. As a hotelier, ask yourself these five questions to help decide if it's time to upgrade your landscape. READ MORE

Bonnie Knutson

This article is not call for vegetarianism although there is a lot that can be said for eating more fruits, vegetables, and grains. This article is certainly not an environmentalist decree either, although a lot can be said about saving our planet's natural resources. Nor is it another call for recycling, low energy light bulbs, and conserving water, although those are likewise noble goals. What it is, however, is a piece of the puzzle that can explain the consumers' changing eating behaviors. And it presents both challenges and opportunities for every food operation from the Golden Arches to a luxury hotel. Yours included. You might think of it as feeding the future. READ MORE

Larry Gillanders

There are approximately 6.5 million lead service pipes still in use in the United States. However, it's lead leaching does not only occur solely as a result of lead pipes - often lead contributors are present, which may go unnoticed, although they can release dangerously high levels of lead. Learn more about lead contributors and critical steps you need to take to ensure your hotel isn't liable for harmful lead leaching. READ MORE

Ken Hutcheson

Your hotel's landscape is responsible for making a first impression with your guests. Your landscape should be a reflection of your hotel's brand and should clearly demonstrate to your customers the type of experience you hope your property will deliver—relaxing, comfortable, safe, and fun. In other words, dedicating financial resources to landscaping and grounds keeping are more than worthwhile from an ROI perspective. Nevertheless, as any hotel executive knows, unforeseen circumstances often require difficult budget decisions. If you are forced to dedicate less budget and resources to your landscaping, follow these best practices to ensure that your landscape's health, aesthetics, and safety do not suffer. READ MORE

Ken Hutcheson

Whether a guest is staying at your hotel for business or pleasure, their first impression can be a lasting one. Even before they walk into your hotel's lobby, they've already started to form their opinion of your hotel - whether that was based on a visit to your website or as they drove up to your hotel. Just as the messaging on your website helps to set expectations and provides your guests with a glimpse into your commitment to making their stay at your hotel an enjoyable one, so does the appearance of your landscape. Every touch point the guest has with your hotel impacts his or her customer experience, making it even more critical that those encounters reflect your brand. READ MORE

Ken Hutcheson

Hoteliers place a significant investment in their grounds that can be dramatically diminished without proper care and oversight. Given how important it is to protect this asset, you should have a grounds care provider you can rely on. Someone who knows the specific needs of your hotel, what challenges your region can expect, and how to take care of your landscape. Otherwise you risk the health and overall appearance of your landscape. Your grounds care provider should have a plan in place to handle the various dangers your property might encounter. Depending on the location of your hotel, your landscape can face several threats throughout the year, either as a result of natural causes or human error. READ MORE

Ken Hutcheson

As temperatures start to warm up and thawing begins, many hoteliers across the country are thrilled to say goodbye to winter. In some regions, particularly in the Northeast and Midwest, this winter proved to be a hotelier's worst nightmare. With above freezing temperatures and blizzard-like conditions, it was difficult for some guests to even travel to their destinations. Keeping entrance ways, parking lots and sidewalks clean and safe was another challenge many hotel owners and managers faced this winter. Now that winter has officially come to an end, it's time to prepare your landscapes for spring. READ MORE

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Coming up in July 2020...

Hotel Spa: Back to Nature

As the Wellness Industry continues to expand, hotel spas are also diversifying, placing a greater emphasis on overall well-being. For some spas, this means providing clients with all-inclusive packages that include fitness classes, healthy dining, and offsite leisure activities, in addition to their core services. For example, spas near ski resorts are offering packages that include lift passes, pre-ski yoga sessions, after-ski dinners and spa treatments. Other spas are offering packages that include massages, saunas, mineral baths, hot springs, and recreational hiking and snowmobile activities. These kinds of spa offerings are also part of a "Back to Nature" movement that encourages guests to get out and experience the healing qualities of nature. One such therapy is the Japanese practice known as "forest bathing" which has become popular with spas that are near wooded areas. This practice relies on the ancient power of a forest for promoting a sense of health and well-being. Other spas are incorporating precious metals and stones into their health and beauty treatments - such as silver, gold, pearls and amber. Silver ion baths relax the body and mind, reduce fatigue, and restore energy balance. Gold keeps skin radiant and can even treat various skin diseases and infections, due to its antibacterial qualities. Amber is used to calm the nervous system and to relieve stress. Other natural products and therapies that are increasingly in demand include sound therapy, cryotherapy, infra-red saunas, and even CBD oil, which is being used in massages, facials and foot scrubs, providing a new form of stress relief. The July issue of the Hotel Business Review will document these trends and other new developments, and report on how some hotel spas are integrating them into their operations.