Library Archives

 
Alexander Schneider

Nikki Beach Hotels & Resorts operates innovative boutique and barefoot luxury beach and urban hotels with unprecedented allure for the luxury traveler and jet-set global elite. Whether on the beach or at the heart of a bustling city, a Nikki Beach hotel or resort features an innovative and unique room experience along with gourmet world-class dining, extensive spa facilities, and signature entertainment. Celebrating their 20th anniversary this year, Alexander Schneider, Vice President Europe & the Middle East gives us a background on the hotel company as well as some of their most recent acquisitions and developments. Read on...

Loren Nalewanski

Marriott first launched the SpringHill Suites brand in 1998 to accommodate the next generation of traveler. At the time, the hospitality industry lacked an all-suites hotel, which inspired Marriott to differentiate their services by providing guests with progressive design that was both comfortable and stylish. This fusion of modern luxury transformed into the SpringHill Suites brand that currently embodies +350 properties throughout the United States and Canada. Benedict Cummins, Publisher of HotelExecutive got the opportunity to converse with Loren Nalewanski, Vice President and Global Brand Manager for SpringHill Suites and TownePlace Suites by Marriott, for an overview of the SpringHill Suites brand and the direction it is taking. Read on...

Trish Donnally

After striking silver in Nevada and becoming one of the wealthiest men in the world, James Fair, an ambitious Irish immigrant, aspired to build a palatial residence in San Francisco atop Nob Hill. Almost 40 years later, his daughters, Tessie Fair Oelrichs and Birdie Fair Vanderbilt, decided to build a grand hotel on the "Fair Mount" to honor their late father, who had acquired the premier property decades earlier. The hotel was within days of being completed when a 7.8 magnitude earthquake hit the Bay Area on April 18, 1906. Fires that followed ravaged more than 80 percent of the city, including the interiors of the Fairmont, but the grand marble and white granite shell survived, standing high on the hill as a beacon of hope for all of San Francisco. The owners vowed to restore the hotel and open it a year later—which they did. Read on...

Anne-Juliette Maurice

On a quiet tree-lined street of the Upper East Side is where you will find the Hotel Plaza Athenee, nestled among genteel residences and lavish townhouses at 37 E. 64th Street between Park and Madison Avenue. Combining cosmopolitan luxury with the intimacy and services of a boutique hotel, Hotel Plaza Athenee has created a home away from home for royalty, world leaders, celebrities, executives and sophisticated travelers from all around the world since 1984. Read on...

Javier Cepeda

There is a new kind of modern, upscale living available in Downtown Los Angeles' South Park District, with rich amenities and a signature address at 888 S. Olive St. LEVEL Furnished Living - a division of Onni Group, an award-winning Vancouver-based real estate developer - has provided fully furnished, luxury suites combined with an unmatched lifestyle experience at its flagship location in Vancouver for a number of years. Following its success in Canada, LEVEL Furnished Living makes its debut stateside in one of the nation's most vibrant and in-demand destinations: Downtown Los Angeles. Read on...

James Marino

The Lexington New York City, a storied hotel that originally opened in 1929, underwent a $46 million renovation restoring the jazz age glamour that once made it famous among celebrities, dignitaries and other notables. The hotel, that Joe DiMaggio and Marilyn Monroe once called home, is centrally located in Manhattan's midtown neighborhood. Catering to the luxury business and leisure traveler, the Lexington New York City houses a collection of unique artwork and features more than 1,000 square feet of flexible function space, as well as a selection of on-site dining options. General Manager, James Marino, tells us more about this stunning property. Read on...

Carl Anderson

Nestled amongst the iconic Waikiki beaches on the island of Oahu, The Modern Honolulu offers the ideal combination of modern sophistication and the authentic and relaxed atmosphere of the Hawaiian Islands. The essence of aloha is apparent in The Modern Honolulu's personal, friendly service and incomparable food, beverage and entertainment options for guests and diners at the innovative urban resort. In seeking the best of Honolulu, The Modern Honolulu offers stylish spaces that inspire the senses, with unparalleled culinary options to match. Read on...

Michael Prifti

Many people in the hospitality industry know that Revel is Atlantic City's newest beachfront resort. They may know that it is 6.3 million square feet and the hotel tower is 47 stories. They may know about its Ovation Theater where Beyonce headlined four concerts during the premier weekend. They may even be aware of its 1,898 guest rooms, 14 restaurants, 32,000 square foot spa, two nightclubs, 10 pools, a 2-acre sky garden, and 130,000 square foot casino. What most people do not know, though, is that Revel was designed and constructed as the first-of-its-kind, from scratch and without any template. Read on...

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Coming up in March 2020...

Human Resources: Confronting a Labor Shortage

With the unemployment rate at its lowest level in decades (3.7%), what has always been a perennial problem for human resource professionals - labor shortage - is now reaching acute levels of concern. It is getting harder to find and recruit qualified applicants. Even finding candidates with the skills to succeed in entry-level positions has become an issue. In addition, employee turnover rates remain extremely high in the hotel industry. As a result of these problems, hotel HR managers are having to rethink their recruitment strategies in order to hire the right talent for the right job. First, hotels have been forced to raise their wages and offer other appealing perks, as a way to attract qualified candidates. Secondly, HR managers are reassessing their interviewing techniques, focusing less on the answers they receive to questions and more on observable behavior. Part of this process includes role-playing during the interview, so that the recruiter can gauge how a candidate works through specific problems and interacts with other team members. Additionally, some HR managers are also creating internal talent pools as a way to address labor shortages. Instead of utilizing department resources to find new hires with specific skills for needed positions, hotels are cultivating talent pools internally and preparing their employees to assume leadership roles whenever the time comes. They are also placing greater emphasis on a company culture that is more performance-based, as a way to curb employee turnover, increase employee satisfaction, and assure higher levels of customer service. Finally, recognizing the importance of employee retention as a way to lessen the impact of a tight labor market, some HR managers are instituting generous reward programs in order to retain their top performers. The March Hotel Business Review will explore what some HR professionals are doing to address these and other issues in their departments.