Does a Positive Organizational Culture Contribute to Retention?
By Cynthia M. Schuler Human Resources Professional, | March 05, 2017
The hospitality industry is an industry known for high turnover. Employees work for lower wages than in other industries, and if a better opportunity presents itself for more money at another hotel, some employees may feel there is nothing to lose by jumping ship – unless the employee is engulfed in a positive organizational culture and the hotel invests in the employee's personal and professional growth.
While it is difficult to retain employees in the hospitality industry, it can be done. However, the organization must be committed to the following five principles:
Developing values and a mission
Hiring the right talent
Understanding the new generation entering the job market
Offering training and development opportunities