HOTEL BUSINESS REVIEW

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Bob Chasnow

No doubt about it - from major corporations like DuPont, Caterpillar, and BP are lobbying President Bush to develop mandatory carbon emission caps to Walmart CEO Lee Scott's bold pledge to use 100 percent renewable energy and produce zero waste - companies are taking significant green steps. As Thomas Friedman, a New York Times editorialist states, "Green is ... the [growth] industry of the 21st century." However, hotel and resort companies have many questions about how best to invest time and resources toward joining the growing green movement. Namely, what exactly is the green/sustainability movement, and how does it relate to the hotel and resort development business? READ MORE

Jeffrey Catrett

How will generational effects determine the successful hotel concepts of the next decades? As the influential Y Generation begins to have economic power and as the still influential Baby Boom enters yet another life stage, the question is essential for hotel marketers to consider. The past has proven eloquently that the company able to anticipate generational tastes (until now more through intuition than through planning) will be the company that defines one or more decades. It is easy enough to see how generational effects in conjunction with life-stage elements, technological advancements, business cycles, and historical events have shaped the hotel products of the past. READ MORE

LeJane Carson

With the end of the year fast approaching, most hotel directors of sales are busy putting the finishing touches on their 2006 Marketing Plans. While you may have created dozens of exciting weekend packages, meeting specials and food & beverage events throughout the year to increase business and encourage media exposure, don't overlook what the holidays can do for your property. Make certain you are covering all traditional holidays and consider developing plans around some not-so-traditional holidays, or "specially developed" holidays or annual events to garner additional revenue during some typically slow times. READ MORE

Gayle Bulls Dixon

What awaits the ever-more-savvy spa connoisseur in 2006 and beyond? The number of spas in the U.S. has topped 12,000, with spas offering a dizzying variety of services that address everything from weight loss to stress relief to skin revitalization and more. Looking ahead, we believe that spas will become more focused - rather than offering a little bit of everything, spa operators are going to specialize and become expert at the services they offer, whether it's Ayurveda or male specific treatments or whatever. With the number of spas only continuing to grow, spas are going to specialize and consolidate in order to survive. And diversify they will! Medical Spas, Retirement Spas, Man Spas - Oy Vey! Watch for these very interesting developments in the year(s) ahead. READ MORE

Gayle Bulls Dixon

The spa is often a leading driver for many guests as they make hotel/resort selections. In fact, consumers seek out a spa experience they feel they can trust for high quality and value. Hotels/resorts can expect an increase in average daily rate (ADR), average length of stay, food & beverage revenues, as well as in the sale of other amenities offered by the property, if the leadership and staff understand how to utilize the draw of the spa to its consumers. Here are some simple guidelines to help you start and stay on the right track of spa profitability... READ MORE

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