Hotel companies often face ongoing staffing needs, but rushing the hiring process or making reactive decisions can lead to costly mistakes. A thoughtful, well-communicated and timely hiring approach supported by trained interviewers and clear job postings ensures stronger hires, reduces turnover and protects team morale. Prioritizing quality over speed ultimately benefits both the business and its employees. READ MORE

Resorts and hotels may not be tapping into the current trends to target families and increase revenue. It's time to cast a wider net to reach Baby Boomer, Gen X, Millennial and Gen Z parents. Itavi founder and CEO Ayana Rodriguez shares how to appeal to families, current trip themes, the importance of trustworthy on-site childcare services and marketing strategies. READ MORE

Explore how real-time booking technology is redefining the hospitality experience. In this article, Shawn Tarter shares how the guest journey is being transformed from check-in to check-out, and far beyond how modern technology is making the guest journey smoother and more personalized. Learn why immediacy, personalization, and operational insight are no longer extras, but essentials, in delivering memorable, modern hotel stays. READ MORE

Micro and macroeconomic factors have made working in hospitality settings complicated and increasingly stressful, and customers are understandably frustrated with rising prices that can sometimes turn into increasing demands. However, organizations that are proactive in developing and refining their support programs to include right-fit training, recognition and reward programs and mental health resources can safeguard against escalating turnover, burnout and disengagement. READ MORE

Social sustainability-the human counterpart to environmental sustainability-focuses on people, equity, and community impact. It has the power to reshape stakeholder engagement in the hospitality industry, offering actionable ways hotels can embed socially responsible actions into their daily operations, strengthen relationships, and build lasting trust with guests, staff, and the communities they serve. This article explores four practical ways for hotels to implement social sustainability. READ MORE