As the meetings and events industry continues to evolve, personalization is emerging as a key driver of success. Jamie Bruce, President of Teneo Hospitality Group, highlights the growing importance of tailoring experiences to meet the unique needs of attendees, from bespoke services to immersive activations, and the role of hotel partnerships in making it all possible. READ MORE

Hotel management is a powerful training ground for leadership, blending logistics, empathy, and strategic thinking. It teaches skills in crisis management, financial decision-making, tech adaptation, and global team coordination. With real-time feedback and high guest expectations, managers master emotional intelligence and service delivery. These transferable lessons prepare professionals to lead effectively in any industry, well beyond the hospitality sector. READ MORE

Will your hotel soon be employing robots to greet guests, make beds, and deliver food? Guests are used to human interaction in hospitality. Yet with advances in robotics, machine learning and smart environments, what feels unreal today could be the norm tomorrow, reshaping not only how we travel, but how we define comfort, connection, and hospitality in our hotels. READ MORE

Hilton Cancun, an All-Inclusive Resort is a curated escape that captures the essence of Cancun. With a modern approach to all-inclusive travel, this oceanfront property appeals to families, couples, groups, and event planners alike. From world-class dining, accommodations, eco-conscious design, and cultural authenticity, Hilton Cancun is a leading example of what it means to travel without sacrificing comfort and sophistication. READ MORE

Hotels are pushing digital tools like kiosks and mobile keys, chasing convenience and seamless experiences. Yet, this often backfires; glitches and poor execution lead to frustrated guests and damaged loyalty, especially as rising prices heighten expectations. Successfully integrating tech means prioritizing thoughtful design, ensuring transparency, and understanding that it enhances, rather than replaces, human connection. READ MORE