HOTEL BUSINESS REVIEW

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Peter Dougherty

If you're not on top of customer trends, odds are your competition is. Restaurants that shift their strategies based on new guest expectations will be better able to meet future challenges. And of course, some trends become the new normal. Let's take a look at a few of the emerging trends for 2023. READ MORE

Steve Turk

A hospitality expert and father of two food-loving kids Steve Turk discusses the need for more diverse and adventurous children's menus in hotels. He shares his experiences from researching and visiting family-friendly brands like Four Seasons, Amanyara, Peninsula, Montage and Ritz Carlton which inspire his work with clients. Steve shares five strategies for hotels to enhance their food and beverage departments for young guests, including creating visually appealing and healthy dishes, promoting communal dining, providing interactive entertainment, offering nutritious snacks, and incorporating culinary education. These initiatives aim to make hotels a captivating destination for the entire family. READ MORE

Mert Cura

As travelers continue to demand high-quality food and beverage at resorts, accommodations are developing creative methods of providing nutritious and delicious meals while also serving up memorable travel experiences. By continuing to evolve and enhance food and beverage offerings within hotels and resorts, accommodations can develop unique concepts and spaces that deliver timeless culinary experiences. READ MORE

Alfred Kaufmann

Located steps away from Eagle Beach, the No. 2 beach in the world as ranked by TripAdvisor, Amsterdam Manor Beach Resort provides a captivating getaway for families, couples or individuals that are in need of an escape. Our resort invites guests and locals alike to indulge in delectable cuisine, island-inspired cocktails and unparalleled views at our restaurants, Passions on the Beach and Horizons Lounge. Additionally, to enhance our guests' visit we are thrilled to announce the launch of our penthouse balcony private dining add-on. READ MORE

Bob Neal

Cooper Carry designs hotels located within or near universities that are as unique as the universities themselves. By applying context-driven design to these hotel projects, the resulting destination delivers a distinctive experience for university populations, while being unique and responsive to the surrounding context. It delivers a thoughtful and curated environment that resonates with guests and provides an authentic connection to place. READ MORE

Robert  Hood

Breakfast is not the most glamorous of all that a hotel stay experience can offer, not a business lunch, not an enterprising or creative cocktail or beverage experience, dessert, definitely not, and as for that five start dinner, transformative palate pleasing experience that will change you life, and absolute 'no', breakfast is relegated to the functional, necessary and for some hotel restaurants at least a necessity to accommodate guests who just need to drink and coffee and eat before they checkout and move on their way. This article aims to change that perception and move breakfast from lost leader to the definition of the stay experience for hotel guests. READ MORE

Chris Martha

Chris Martha serves as the Global Director for Food and Beverage for Valor Hospitality Partners. Starting at a young age in the industry, he has witnessed the shift from convenience-based dining to experience-based dining first hand. As he leads Valor's teams, there is an emphasis on this new sense of experience-heavy dining while also maintaining a culture of excellence and a guest-first approach. As the brand continues to expand their global portfolio in the coming years, this is a commitment they are dedicated to maintaining while also creating spaces and dishes that spark conversation and once-in-a-lifetime moments. READ MORE

Robert  O'Halloran

Hospitality's is both a key employer and driver of innovation and entrepreneurship. Restaurants that were flexible and able to pivot and adapt to the demands of a pandemic market typically survived. Trends in food and beverage cut across a spectrum of topics that include flavors, spices, underutilized products, new products and new uses and more. Recovery pandemic themes like sustainability and eco-friendly continue to be part of the food and beverage scene and are here to stay. This article will review trends and what experts see as innovative on multiple fronts, including operational efficiencies and design, as well as the array of products. READ MORE

Court Williams

In recent years, hotel food and beverage (F&B) services have evolved from being an afterthought to a cornerstone of the guest experience and a significant revenue generator. These services now captivate travelers with innovative concepts, enticing menus, and immersive dining experiences. Breakfast, in particular, has emerged as the reigning king of F&B offerings, capturing the hearts and palates of hotel guests worldwide. This meal has become a deciding factor for travelers seeking hotels that go above and beyond in their offerings. READ MORE

Cynthia Mejia

Lately, hotels are reexamining their F&B strategies, but jumping on the latest trends without HI (human intelligence) is risky. Traditional marketing channels, social media, and AI (artificial intelligence) are all necessary when conducting F&B market research. However, to keep to your brand's character, we outline steps for executing on your hotel's F&B market strategy in a new rollout. READ MORE

Dennis Ledenkof

The hospitality and spa industry is undergoing a revolution, and at the forefront of this change is the rise of robotics massage technology. With the increasing demand for high-tech spa experiences, robotics is poised to play a significant role in the sector's growth. Even more important, it can solve one of the industry's main pain points - labor shortage. Denis Ledenkof, the founder of Robosculptor, talks about the state and challenges of spa and hospitality and how robotics can help. READ MORE

Kristiyan Yankov

Italy is a must-visit destination for many travelers around the world, but especially for Americans. With its rich history, stunning architecture, and culture that celebrates food and wine, it's easy to understand why Italy appeals to Americans. But with so many incredible cities throughout Italy, which ones do Americans want to visit the most? In this article, we explore the top Italian cities Americans want to fly to. READ MORE

Ashley Labrosse

There is optimism in the luxury hotel market, but a growing conviction that increased use of technology will be vital if the industry is to overcome its current challenges. Ashley Labrosse highlights the key findings from independent global research by Communications Specialist Ltd among senior executives at luxury hotel chains across Asia, Africa, Europe, the US and South America. READ MORE

Mia A. Mackman

Mia Mackman is an award-winning wellness-hospitality visionary. She is the owner and principal of MackmanES Consulting, a comprehensive spa-wellness-hospitality prevision consultancy. This article examines the economic and technological impact we can expect in the coming years while balancing risk, maladaptive systems, and radical market movements. This article shares general and useful thoughts to assist those looking ahead and seeking to navigate the next wave of potent change in the hotel and resort spa market. READ MORE

Suja Chaulagain

With a wellness goal in mind, growing number of tourists are seeking refuge from the demands of modern life in the natural environment. By recognizing the inherent health and wellness related value of reconnecting people with nature, the hotel and spa industry can derive significant benefits from the integration of natural elements and nature-based activities into their wellness and spa offerings. READ MORE

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Coming up in October 2023...

Hotel Revenue Management: The Age of Big Data


The future of hotel revenue management lies in the adoption of ever more sophisticated software and technology, especially as it pertains to forecasting and pricing. For revenue professionals, the Age of Big Data has arrived. Managers are utilizing systems that employ leading-edge algorithms and machine learning, along with business analytics and data visualization tools. These tools communicate complex information more effectively, allowing managers to understand the key components driving demand and revenue. They have the ability to analyze real-time external and internal data, produce reports, and integrate information - all on a single platform - in order to improve performance. Managers are also utilizing  geographic information systems (GIS) which incorporate geographic data into forecasting. GIS also help decision-makers identify information in a visual way that cannot be detected through traditional data analysis. The October issue of the Hotel Business Review will report on how some hotels are integrating Big Data into their revenue management strategies.