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Cinn Tan

With the hospitality industry being a significant contributor to carbon emissions and waste, hotels around the world are taking action to reduce their environmental impact. From renewable energy sources to water conservation and waste reduction measures, Pan Pacific Hotels Group is implementing various practices to promote sustainability, encourage a circular waste economy and reduce its carbon footprint through its biophilic brand, PARKROYAL COLLECTION. READ MORE

Russ Horner

Hotels are often the first to adopt new water saving practices. Eco-friendly hotels ensure that their properties are doing the best they can with what they have. Many realize that fixtures labelled "low flow" do not always operate as such. This article will highlight suggestions to further integrate sustainable, eco-friendly water saving practices into your hotel's operation. READ MORE

Robert  O'Halloran

The true importance of sustainability and eco-friendly practices in hotels has been prompted into action by the pandemic and now pandemic recovery. This article will discuss hotel practices that focus on eco-friendly and sustainability strategies and tactics good for businesses and its employees and potential guests, and the communities where they are located. READ MORE

Rauni Kew

As people return to exploring planet earth, hotels have an opportunity to transform travel in positive ways. Todays' guests are concerned with the negative environmental impacts of their trips and want sustainable options. By collaborating with communities to creatively repair local environments, hotels can do the right thing for the planet while creating the inspiring experiences their guests seek. READ MORE

Li Wang

With today's guests increasingly hinging booking decisions on a hotel's eco-friendly reputation, the issue of sustainability has never been as important to business revenues and reputations. Fortunately, and within the field of hotel security, newer technologies are providing hoteliers with the tools to gain an edge in addressing guest sustainability expectations while continuing to deliver enhanced peace of mind. READ MORE

Alfred Kaufmann

Amsterdam Manor Beach Resort is committed to practicing environmental and social sustainability. With proactive developments and enhancements being made across the resort, our team is taking initiative by consciously making the necessary efforts to contribute to the progressive movement towards an eco-friendly future. We will continue to prioritize the preservation of our island's natural beauty and complex ecosystem. READ MORE

Cynthia Mejia

When thinking about sustainability in hospitality, most people can easily envision 'green' or eco-friendly initiatives. However, sustainability also applies to the social, or 'people' responsibilities of an organization. The focus of this article is on the social pillar of the Triple Bottom Line model for measuring sustainable business success as it applies to internal (employees) and external (guests) stakeholders. READ MORE

Ruben Willmarth

Emergency power has long been delivered by fossil-fuel-based generators. As sustainability goals and mandates gain ground, so have alternative energy options. As hoteliers consider their options, one forward-thinking owner offers a potential solution. In this article, we measure the pros and cons of diesel generators compared to energy storage systems and give an example from the Sinclair Hotel in Fort Worth, Texas. READ MORE

Chintan Dadhich

By their very nature, hotels are an integral part of their communities and play an important role in reducing carbon emissions. Properties are expected to uphold sustainability strategies that will reduce waste and instill environmentally conscious initiatives. Educating hotel team members on sustainability is just as important as implementing the practices that will improve the well-being of the hotel's guests, employees and communities. READ MORE

Fred Realbuto

The green hospitality revolution is upon us. Resort and hotel customers now expect owners and operators to do everything they can to make their properties as energy efficient as possible, to save water and minimize waste, all while maximizing the guest experience. Here's how Audubon International's Green Lodging and Green Hospitality programs help hotels strike that vital balance. READ MORE

Tim  Gerhold

With sustainability becoming the standard and not the anomaly in the hospitality industry, many travelers are opting to select a greener stay. Located in Golden, Colorado, the award-winning Golden Hotel intertwines community initiatives and social sustainability to maintain its commitment to eco-friendly practices while keeping the charm and history of Golden alive. READ MORE

Ranjit Gunewardane

We are now in a climate emergency. The 2021 IPCC Report stated it is "unequivocal that human influence has warmed the atmosphere and land". The built environment sector has a vital role to play in responding to climate emergencies. With buildings currently responsible for 40% of global carbon emissions, decarbonizing the sector is one of the most cost-effective ways to mitigate the worst effects of climate breakdown. READ MORE

Matt McClelland

With a growing understanding of the hospitality industry's impact on the environment coupled with a demand from consumers to see businesses engaging in sustainable practices, we've seen hotels embrace practices that range from green design to recycling programs to energy-saving technologies. In today's environment it's both essential and easy to implement eco-friendly practices so we'll focus on the tactics being employed. READ MORE

Josh Stuhr

With several hoteliers globally making the push toward implementing eco-friendly practices, sustainable renovations are at the forefront of a greener world. Enveloped by six world-class ski resorts, the sustainably renovated, newly launched AC Hotel Frisco Colorado has continued to make strides in the community finding innovative ways to go green while driving tourism and building a culture of sustainability. READ MORE

Mary Holt

With pandemic-induced slowdowns behind us, travel and leisure have returned with a vengeance and the hospitality industry is undergoing a design renaissance. For leading hotel and hospitality brands, guest priorities more than ever must include considerations for health, safety, durability, cleanable and sanitary surfaces, and a commitment to reducing environmental harm in everything from operations to materials selection. READ MORE

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Coming up in June 2023...

Sales & Marketing: Integrating Technology

The Sales & Marketing department is responsible for maximizing a hotel's revenue by developing programs to increase occupancy and to make profitable use of its meeting and leisure facilities. Increasingly, managers are utilizing sophisticated digital technology to help them achieve those goals. Virtual Reality is being integrated into booking engines which provide potential guests the opportunity to tour a property from afar, including wedding, event and food & beverage facilities. Voice Search has also become a popular marketing tool. Using smart home devices, it's now possible for customers to book hotels entirely through voice commands. Chatbots are becoming more ubiquitous as hotels seek to refine their online customer service. Chatbots can answer common questions, push key marketing messages, increase direct bookings, and even guide customers through the booking process. Finally, hotels are already preparing for the debut of the Metaverse and planning how sales and marketing departments will fully participate. The June Hotel Business Review will focus on the sales and marketing strategies that some hotels are adopting and how they are benefiting from them.