Stimulating all five senses is a key component of every multi-sensory spa experience. Creating this multi-sensory experience in the digital space has historically been very challenging. However, with the latest targeting and personalization technology layered on hotel websites, online visitors can now receive an engaging experience that mimics the in-person multi-sensory experience that will enhance their anticipation of spa services. READ MORE

Spas have come to realize that modern technology is the key to more positive experiences for both staff and guests. These solutions can help empower these facilities to provide the personalized experience guests have come to expect. When spas implement technologies that equip staff to operate more efficiently, it translates to elevated service levels and higher guest satisfaction scores. The bottom line: Tech-enabled spa experiences promote both staff and guest engagement, a huge benefit to the property. READ MORE

In a world still finding its way out of a pandemic, in a war and around an exacerbated mental health crisis, the well-being of people, planet, and community is a topic that's once again taken center-stage. While organizations of all kinds have historically grappled with what programs to offer and how to measure well-being, most still neglect ESG frameworks which can help serve as a framework to do both. READ MORE

As the hospitality industry emerged from the pandemic the hotel spa faced a colossal challenge. The sanctuary of health and human touch became ground zero in the effort to heal post pandemic stress and fill the human connection void. In the rush to open and meet pent up demand Spa teams had to mobilize and deliver wellness in a matter of days, but at what cost? READ MORE

Well-being is trust, belonging, physiological, emotional, and deeply spiritual. There are important modes of being well that occur socially and cooperatively. Experiencing societal uncertainties with the need for rapid adaption and change has magnified a widespread need to newly manage life, Self, and personal happiness. This article shares why and what you can do to meet this important and emerging demand. READ MORE