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Mark Ricketts

Hotel design has always been an exciting aspect of our industry. The sizzle of the steak. However, the pandemic has re-emphasized the dual nature of hotel design: what appeals to guests must also work to help contain operating costs and improve operating efficiencies. Moreover, in today's dynamic industry, we must also consider what works best for our valued team members. READ MORE

Margaret Chebat

Rising numbers of travelers are utilizing hotels as hybrid live/workspaces, prompting the emergence of flexible new solutions and a boom in renovations and new construction. Developers are, simultaneously, taking the opportunity to enhance their safety protocols…but, as they race to meet travelers' evolving needs, are they missing some overlooked ways design can lessen the likelihood of a crisis? READ MORE

Bendegul Okumus

While research studies have investigated the effects of green practices or solid waste management in hotels, few have clarified the effect of pre- and post-operational issues related to food waste arising from the product ranges of hotels and restaurants. In addition, food waste is not yet accepted as an important sustainable practice in many countries over concerns that food waste reduction efforts may hamper guest satisfaction. READ MORE

Peter Wright

In a post-pandemic world, people are ready to come back together. Design can play a key role in this desire for community. By creating a space where visitors and locals alike can intermix and act as a social hub, rather than just a form of lodging, design can elevate guest experience. Hotel Haya, located in Tampa, has used this inspiration in an open-concept design. READ MORE

Hannah Markham

In a world where your doorbell screens visitors, your device plays your 'relax' playlist when you arrive home from work, and your living room is decorated with hand-selected art, we have all come to expect a level of customized comfort in our surroundings whether we realize it or not. But how are hotels keeping up with this expectation for personalization? READ MORE

Lara Rimes

Although many of us are ready to see the pandemic fade in the rearview mirror, ongoing concerns about safety remain. Thoughtful design strategies can help put travelers' minds at ease while elevating the guest experience. A hotel executive and senior designer write about design trends for the near and long-term that keep guests safe without sacrificing warmth or luxury. READ MORE

Robert  O'Halloran

Hotels have traditionally been designed for guest enjoyment and efficiency and now include new standards for safety and sanitation. Hotel designers are reconfiguring hotel spaces focusing on touchless interactions and high-quality environments for check-in, food and beverage ordering and more. Guest rooms, lobbies, restaurants, meeting rooms, and outdoor spaces are all being examined with consideration of guest service, safety, and sustainability. This article will review current and new trends in hotel design that embrace operations, guest service atmosphere, and marketing. READ MORE

Lizzie Raudenbush

The Curtis Hotel, located in downtown Denver, is known for intentional guest relations stemming from a creative and happy company culture. The lifestyle hotel seamlessly integrates an air of whimsical fun into all corners of the property through unique art installations, hyper-themed rooms and team members who are determined to give guests a memorable experience. READ MORE

Michelle Leotaud

The pandemic changed our outlook on travel and life in many instances. The impact on hospitality design super charged existing trends within the industry, providing for an accelerator environment which meant that designers had to quickly adapt to the new needs of visitors. As we redesign the world to accommodate transformative times, so too has the hospitality industry been transformed. READ MORE

Mary Cook

As hotel occupancy rates rebound back to pre-2020 levels, the lasting effects of the pandemic have blurred the lines between home versus hospitality, work versus leisure. Here's how Mary Cook, founder and president of commercial interior design firm Mary Cook Associates, is seeing hotel design evolve to reflect the changing lifestyle preferences of today's business, leisure and so-called "bleisure" travelers. READ MORE

Bruce Greenfield

The hospitality industry is defined by its ability to reinvent to fit the requirements of travelers the world over. As the industry evolves, many design trends that were in motion prior to the shutdown quickly accelerated with health and flexibility at the forefront. What types of design solutions and strategies can hotel developers and operators implement to elevate a sense of wellness, and provide options that cater to guest preferences? READ MORE

Andy Inman

Travel is back with guests hankering for more than ever. No longer is your mission simply to put heads in beds. Today's guest requires hotels they want to stay in and stay in again. Public spaces should feel designed with their delight in mind, with eye-catching elements that create a real sense of place and welcome for locals and visitors alike. READ MORE

Shannon Foster

Holston House, a luxury boutique hotel in Nashville, recently transformed into an up-tempo destination hotel with Art Deco roots in the heart of Music City. After opening in 2017, the property sought to weave its storied past into its design without undergoing a complete rebrand, focusing on its history through the past century and amplifying the voices from then and now. READ MORE

Gary Johnson

Through adaptive reuse, obsolete landmark buildings can be transformed into luxury urban hotels, breathing new life into existing structures while extending their usefulness for another generation. From outdated office towers, to warehouses, and even industrial buildings, rehabilitating a historic property through sensitive and thoughtful design can be a rational approach from a financial, civic, and environmentally sustainable point of view. READ MORE

Troy Dixon

Central Station Hotel, a Curio Collection by Hilton property, is Memphis' boutique hotel located in the iconic South Main district, one of the fastest growing neighborhoods known for new restaurants, local shops and music festivals. With picturesque views of the Mississippi River and downtown Memphis, Central Station Hotel offers a one-of-a-kind experience for leisure and business travelers alike. READ MORE

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Coming up in March 2023...

Hotel Human Resources: The Great Resignation

Hotels have always struggled with the task of attracting and retaining qualified employees. At any given moment, hotels are consistently understaffed which makes providing quality guest services a persistent challenge. Additionally, as a consequence of the pandemic, there has been a mass exodus of workers who left their employers and haven't returned. This phenomenon has become known as the Great Resignation. In one month alone last year, over 900,000 employees left hospitality jobs, affecting all areas of operations including frontline workers,  restaurant and housekeeping staff, and hotel management. To overcome these challenges, Human Resource departments are implementing a variety of solutions. First, they are reassessing their wage and benefits guidelines in an effort to become more competitive. They are also leveraging digital technology to attract and retain talent, and to improve the employee experience. The goal is to centralize communications, enhance employee engagement, empower independent decision-making, and expand educational opportunities. The March Hotel Business Review will explore what some HR professionals are doing to address these critical employment issues in their respective departments.