In an increasingly competitive industry with new emerging hospitality brands and OTAs, hotel brands are embracing the concept of total distribution to capture more bookings, differentiate their brands, and provide personalized guest experiences. With the increase of global tourism and tech savvy travelers, hotels have introduced more and more mobile innovations, but have yet to fully encapsulate the benefits that total distribution provides. The industry has developed beyond simply distributing hotel availability, rates, and inventory and into amenities, add-one and ancillary products to create customized experiences for the modern and experienced traveler. READ MORE

At the beginning of 2020, the accommodations industry had been experiencing steady growth for a couple of years. However, with the introduction of COVID-19 there has been a very clear slowdown. Some hotels have been forced to cease operation while others have cut down significantly on staff. Whatever the case may be, there are still a few things those in the industry can be doing. Hotels can take cues from those who survived the 2008 recession, take time to create a response plan in the event this happens in the future and plenty more. This article will provide tips about what you can be doing now in the face of COVID-19. READ MORE

Traditionally, downtowns have served as the commercial and entertainment centers of the city. Between the shops and restaurants, the local hotels provided a space for people to socialize and recline. In the present, the historic hotels of the traditional downtown have continued the legacy of providing a social space for locals and tourists alike. The modern parallel includes offering event spaces for parties and weddings. The Adelphi Hotel in Saratoga Springs, New York, one of the last surviving examples of the typical Saratoga Springs hotel from the resort town's zenith in the late-19th century, is an example. READ MORE

Christine Samsel, a shareholder, and Jesse Sutz, an associate with Brownstein Hyatt Farber Schreck, provide "tools of the trade" to assist employers in crafting legally compliant business expense reimbursement policies. While many states have no specific requirements and default to federal law standards, the article outlines the more stringent requirements in various states including California, Illinois, New York and Massachusetts. The article dives into remote work considerations, especially now with the COVID-19 epidemic and how employers must pay particular attention to expense reimbursement requirements for remote workers. The article also discusses risk for employers and tips to avoid liability. Read more… READ MORE

The reaction to the coronavirus pandemic has arguably been the most radical, vicious and unprecedented in history – we are currently in the worst economic slump since WWII. This is not just a financial crisis, it's a global crisis. Though it our industry has been forced to press pause, savvy hoteliers understand that how we react today will shape long-term guest loyalty, while creating unique opportunities for growth during a period of economic decline. Though we've never experienced anything like this, we must all stay positive. Now is the time to identify and resolve pain points to prevail, in wake of COVID-19. READ MORE