Change and the mind-boggling speed at which it has shaped every aspect of our lives has been no more apparent than in our growing dependence on mobility. Just look around you – people clutching at their mobile devices as if their life depended on it. And maybe it does! Interestingly too, our dependence with mobility has been almost instant, a seemingly uncanny natural evolution. Almost every industry has been touched by what it offers, whether it be efficiency in the way we do things, or accessibility to data, however you define that to be. This article explores how this most disruptive technology has helped transform not only the hotel itself, but almost single handedly, every aspect of the guest experience. READ MORE

You might hear some people suggest that we're entering the year of mobile, but that's not quite right. Yes, mobile has promised gains for the last few years, but are you ready to achieve these breakthroughs for your property. Despite massive increases in mobile traffic, there are a major reasons why so many hotels are not generating significant increases in reservations and revenue. Why is that? What's holding mobile bookings back? And, more importantly, in an era when mobile has come to the fore and driving direct revenues has taken center stage, what can you do to increase bookings on mobile for your properties? READ MORE

The digital era has ushered in a wave of innovations forever changing the way hoteliers do business, and technology is now of paramount importance to any forward-thinking hotel executive. Even the most reluctant of properties must confront how to make way for a more connected guest experience or risk getting left behind. In fact, according to the 2018 Hotel Technology Study, 62.1 percent of hotels want to increase spending on mobility technology in the next two years. Bluetooth Low Energy (BLE) beacons exemplify one such mobile technology hoteliers need to include in their 2019 budgets. READ MORE

Everchanging challenges sweeping the hotel industry, from new technology-related consumer demands to rising labor costs to shifting competition, are making it more difficult than ever for hoteliers to manage soaring operation costs. With margins thinning, it's crucial hotel operators maintain profitability by performing financial audits. In this article, Steve Klein, a partner at South Florida accounting firm Gerson Preston, dives into the specifics surrounding the importance of a properly conducted, regular and thorough audit so hotels -- large and small -- remain sustainable and allow for greater efficiency to address the evolving landscape of the industry as we know it. READ MORE

Managing any hotel renovation requires management of a myriad of issues: budgets, deadlines, contractors, expectations and ongoing services to name a few. What often isn't top of mind in the early stages of a renovation is a plan to manage the inherent risk. This article addresses nine considerations every hotel operator needs to prioritize at the start of any renovation project. In fact, these nine considerations must take higher priority over your other considerations. Why? Because if you botch any of these nine considerations, many if not all of those other priorities mentioned above will be negatively impacted. READ MORE