Hotels today can and should use F&B to establish a unique personality. As guests increasingly look to bar and dining experiences for entertainment, hotels can take advantage of their venues to express themselves and leave a lasting impression. Restaurants, bars and even the event catering service can define a hotel as local, unique, lively and entertaining. To be competitive and ensure success in the long run, hotels should pay close attention to guest preferences, the design of F&B areas and the culture of the region and neighborhood, always striving to be original. READ MORE

At the end of the day, from an owner and stakeholder perspective, business performance is an operational issue while productivity is a strategic issue. In a manner of speaking, productivity is a reflection of how efficiently business performance is achieved. Owners are in business for the long haul. A long haul can only be sustained if the means to ends are consistently efficient. It is productivity that makes return on investment a long term factor and vindicates the huge investment forked out. Stakeholders tend to sleep well knowing that an efficient system of producing business performance is at work and incrementally improving. READ MORE

In 1967, the Hyatt Regency Atlanta's revolutionary architecture introduced the modern atrium concept. At that time, soaring and expansive interior space was unexpected in urban hotel design. The public was captivated! The hotel was such a rousing success that it launched Hyatt as a major brand. The concept has since been copied in hotels the world over. Today, designing people space into hospitality is as effective as ever. It has morphed beyond the atrium to engage the public in distinctive ways while providing hotel operators flexible space that facilitates a quick response to unexpected demands now and into the future. READ MORE

Boutique hotel brands embrace who they are through a strong point of view and a propensity for great storytelling. They know they can't be all things to all people. They leverage truly local and customized narratives – that cleverly connect to the community – and provide guests with curated amenities and distinct service culture moments. These specialized environments have identified how to infuse unique experiences into travel, with a renewed spirit and true sense of hospitality. In this current hospitality climate, it's important that we start listening to our specialized, more nimble brethren – and emulate their anti-commodity mindset. They're bringing sexy back to travel … one guest experience at a time. READ MORE

Wherever your hotel happens to be, it's always possible to use your location and its natural assets to differentiate your destination from the competition-whether it's seasons or a lack of them; access to a bustling city center or a welcomed distance from one; backdrops of beaches or parkland and then some. At Mountain Shadows Resort, our development team sought to turn our desert setting (heat and all) into a hot commodity by applying an outside-in approach to design, architecture and programming. The result? Cool experiences that allow guests to admire and enjoy the great outdoors all year long. READ MORE