Hotel executives who embrace adversity as an opportunity can drive innovation, resilience, and long-term growth for all of their stakeholders. By investing in crisis preparedness, technology, service diversification, and value-driven relationships, leaders can transform disruption into strategic advantage and redefine guest experience in an ever-changing hospitality landscape. Success lies in adaptability, vision, and bold execution. READ MORE

With cancer rates rising, spas have a unique opportunity to incorporate oncology-specific treatments into their menus and offer impactful care to those currently undergoing treatment. Clinically-proven to improve symptoms caused by cancer treatments, these specialized therapies are not yet widely accessible, but through proper therapist training and increased awareness, can be a true asset to oncology patients. READ MORE

In an age dominated by automation, high-touch customer service distinguishes itself through personalized, relationship-driven interactions. It goes far beyond merely addressing customer inquiries. It's about anticipating needs before they arise, curating exceptional experiences, and fostering long-term loyalty. Go Rentals excels at this by providing tailored services, attention to detail, and a seamless luxury experience for every customer. READ MORE

From mismanaged resources to overlooked opportunities, scaling efforts can easily falter. In this article, Maria Flores Portillo puts together a "Not-To-Do" list-a guide to avoiding the pitfalls that threaten even the most promising businesses. With this roadmap, readers will be better equipped to navigate the complexities of scaling while ensuring their business thrives in the long run. READ MORE

How are meetings evolving, and what will the role of technology be in the future? Organizations invest many resources in meeting spaces, convention centers, and event destinations. Will companies be willing to invest in meetings and events and support employee travel, or will technology alternatives be an option? This article will discuss trends, technological tools, and alternatives. READ MORE