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HOTEL BUSINESS REVIEW

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David Ashen

Designers and hoteliers know that while exceptional design is one component of a well-appointed property, luxury relates more closely to what guests see, touch, taste and hear. David Ashen, principal and founder of interior design and brand consulting firm dash design, shares how an elegant yet simple approach to design, moderate sensibility, exceptional service and the intangible qualities of well-considered, sensorial experiences are hallmarks of luxurious accommodations. READ MORE

Hillary  Bressler

Is the travel industry forgetting one of the largest untapped niches? With 320 million single parents worldwide, the single parent family travel is a untapped market begging for attention. Gone is notion that single moms are poor. We work hard and play hard, but we require something unique …..for the travel industry to market to us! See what single parents demand from single parent family travel authority, Hillary Bressler, who has her ear to the ground on what single parents want when they travel. READ MORE

R.J. Friedlander

All communication available on the web - whether feature length article, tweet, or guest review - is classed as content, and it is a powerful tool. Leverage this tool to your advantage and you have the possibility to enhance your brand reputation, increase revenue and grow your business. As the quantity of web information has increased, so has the search for authenticity. People are savvy to advertising and marketing strategies, and want to hear real voices, and real guest feedback. To really harness this, every hotel marketer needs to know about this one thing: 'earned' or 'user-generated' content. READ MORE

Amanda Hitchcock

As the appeal of unique experiences continues to drive the success of the Travel-Tourism industry, hotels and hospitality brands must adapt to defend the current trend of industry success, engage with consumers by using a visual, personalized, experience-oriented language, and connect with 2018 audiences across a social media spectrum over-saturated by industry growth. With experience surpassing product as a driving factor, hotel and hospitality brands must address the change in consumer perspective by highlighting the personalized experiences of their brand and property. Perhaps the most successful tool available to hotels to convey and market these new, 2018 "destination" brands is the highly visual, image-sharing platform, Instagram. READ MORE

Patrick Ahler

Social media has become the new norm for hotels when it comes to free marketing. It's easily accessible, there is no acquisition cost, and almost everyone uses some form of social media on a daily basis. Yet now, with the added competition of influencers, ads, and the high standards that have been set, this once "free" marketing tool has become anything but that. It can be difficult to quantify how much money you should budget for your social media platforms to market your hotel, but there are some methods that make it possible to get a reasonable estimate of your social media ROI. READ MORE

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