Consumer dining preferences are shifting and becoming much more casual at hotels across all segments of the industry, from grab-and-go and in-restaurant offerings at suite brands to fine dining options at luxury properties. This change has created a void in the hotel industry for welcoming, casual dining experiences. You might think a large property that offers breakfast, lunch, dinner and room service has everything covered. But the new reality is that many guests now prefer to eat with friends and family in a more casual, social environment. READ MORE

Recent research shows that more and more travelers, especially among younger generations, are forgoing familiar but often cookie-cutter hotel brands in favor of boutique properties that promise unique, authentic local experiences that connect guests to the destinations they visit. This trend dovetails with the recent growth of culinary tourism - in which guests make travel decisions based on available culinary options - to put significant pressure on hotel food and beverage operations, which represent the second largest source of revenue for full-service hotels according to PKF Hospitality Research, to shift strategic focus toward culturally relevant, experiential offerings that resonate with today's modern traveler. READ MORE

Food is always an important consideration for travelers, for some more so than others. The food tourism industry is almost 15 years old and in this time, we've been able to identify changes in consumer behavior when it comes to food and travel. Some of these changes are driven by health concerns or religion, while others are driven by consumers' obsession with food and drink. Still, there are some basic tenets of behavior when it comes to foodies and their purchasing decisions. There are actually 13 different types of foodies, and knowing which foodie(s) you're targeting can make or break your marketing plan - and your bottom line. READ MORE

The hotel business is in the midst of a peer-to-peer revolution, and it's seriously threatening the industry's financial stability. A new wave of accommodations spurred by the birth of the sharing economy is radically altering how many people prefer to stay while traveling. According to a survey of US travelers, consumer preference for staying at traditional hotels is halved (79 percent vs. 40 percent) once they've experienced peer-to-peer housing. In addition to Airbnb, there's a rising number of peer-to-peer accommodation sites appealing to specific market segments. Those include the high-end home rental group OneFineStay, and the family friendly HomeAway, which are both nipping at the traditional hotel business. And if hoteliers don't meaningfully respond, that nip could become a significant bite to the bottom line. READ MORE

The rise of Airbnb and other peer-to-peer hotel alternatives has shaken up the hospitality industry. While the long-term impact remains to be seen, this new breed of short-term rental providers is proving to be agile competition to traditional hotels, with inventory and pricing adjusting quickly to fluctuations in demand. How can a hotel's revenue management team effectively respond? Do they treat local Airbnb inventory as a competitor in their market? Shop Airbnb pricing as they do their traditional hotel competitors? This article explores the issues revenue managers must address as they navigate this latest threat to revenue growth. READ MORE