With proper training, hotel staff can play a crucial role in preventing cyber attacks. With insights into the cyber threat landscape, practical training tools, and strategies for ongoing education and empowerment, the article provides a roadmap for hotel executives to enhance their cybersecurity measures, advocating for investment in staff training as both a protective and competitive action. READ MORE

Rapidly advancing technology and ever evolving guest expectations have given rise to the opportunity for substantial transformation in roles traditionally siloed into the areas of marketing and revenue management. In a time where technology allows marketers to be nimbler and tactics to be more targeted than ever, an integrated effort is crucial for stand-out results in the hyper competitive hospitality space. READ MORE

You may have walked by hotel food self-serve display cases or upscale beverage vending machines before without temptation, but it's worth a second look. The quality is improving, and it would be worthwhile to partner with local food and beverage purveyors to not only exceed your guests' locavore expectations, but to also find a quality F&B solution in the absence of a trained staff. READ MORE

easyHotel, has established itself as a leading hotel brand in the affordable sector. It is expanding across Europe with over 40 hotels under CEO Karim Malak and is focused on affordability and quality, including smart room design and prime locations. With a green pledge and expansion into new markets, easyHotel is now focused on its low-carbon, value hotel brand for the future. READ MORE

Conflict is a fundamental component of organizational and personal life. Understanding the sources of conflict in a hotel and how people approach resolution based on a classic model will help managers make smarter decisions about how to work through and resolve conflict. This article will review the model and discuss how one can manage conflict more effectively. READ MORE