Across Asia, tech-savvy consumers spend more time on their mobile devices compared to the rest of the world. Millennials and younger cohorts quickly purchase the latest consumer devices. This tech consumerism is powering a mobile revolution in hospitality, which is proceeding at breakneck speed. On the hotel management side, innovative apps are transforming the sector. Asia is the place to be. READ MORE

What an exciting time in the Hospitality Industry! The continued advancement of technology enables us to refine our revenue strategies to drive revenue and profitability. While there are many technological touchpoints in our industry and many aspects within each of those points several stand out as critical to our success. Demand Tools, Pricing Innovations and Global Information Systems represent a few of the resources we have at our disposal that are paramount to our success. READ MORE

Ideally situated in the heart of Fort Worth's Cultural District, The Crescent Hotel - debuting in latter part of 2023 - will boast more than 14,000 square feet of special event space across 10 unique venues, featuring a mix of indoor and outdoor spaces, perfect for galas, corporate meetings, special events and legendary celebrations. READ MORE

The hospitality industry is witnessing a shift towards digital transformation, with new tools like 3D and AI reshaping the group meetings landscape. Still, challenges like rising demand and costs persist. Technology-driven solutions that can help hoteliers include streamlined online bookings, centralized RFP platforms, and data-driven performance measurement. Leveraging these tools can ensure hotels thrive in the evolving group meetings landscape. READ MORE

Hospitality's is both a key employer and driver of innovation and entrepreneurship. Restaurants that were flexible and able to pivot and adapt to the demands of a pandemic market typically survived. Trends in food and beverage cut across a spectrum of topics that include flavors, spices, underutilized products, new products and new uses and more. Recovery pandemic themes like sustainability and eco-friendly continue to be part of the food and beverage scene and are here to stay. This article will review trends and what experts see as innovative on multiple fronts, including operational efficiencies and design, as well as the array of products. READ MORE

In recent years, hotel food and beverage (F&B) services have evolved from being an afterthought to a cornerstone of the guest experience and a significant revenue generator. These services now captivate travelers with innovative concepts, enticing menus, and immersive dining experiences. Breakfast, in particular, has emerged as the reigning king of F&B offerings, capturing the hearts and palates of hotel guests worldwide. This meal has become a deciding factor for travelers seeking hotels that go above and beyond in their offerings. READ MORE

In this article, we explore the wide ranging reforms brought about by the behemoth that is The Building Safety Act 2022 and its associated regulations (the "BSA"), the understanding of which is of critical importance to anyone involved in a UK based project including a "residential" component (which may include branded residences, and in some cases, hotel developments). READ MORE

The high volume of customer data hotels collect and store make them an ideal target for cyber-attacks. Guests make reservations, check-in, and purchase additional service – data that bad actors are eager to steal. The intricacies of data collection by hotels means that it is critical to establish and maintain cybersecurity programs that are vigilant of data security laws and requirements. READ MORE

By helping streamline operations and deliver new services to guests, generative AI is becoming an increasingly in-demand solution for hotels. Generative AI, along with other digital applications, require an interconnected IT framework that calls for a rethink of accompanying power management systems. What should IT teams keep in mind for cybersecurity as technology infrastructure continues to evolve? READ MORE

Data localization requirements are making it increasingly difficult for global hotel companies to manage as "one brand." Restrictions on data transfer impact a broad range of activities -from guest preferences to the use of group suppliers. This article will provide an overview of data localization requirements in key jurisdictions and offer strategies for global brands to navigate these challenges. READ MORE

With special servicing referrals and loan defaults increasing and the real estate lending market tightening, borrowers and their guarantors would be well served to familiarize themselves with the non-recourse carve-outs contained in their loan documents and guaranties to minimize the risk of unexpected recourse liabilities. READ MORE

Hotel operators work tirelessly to keep their clientele's information safe. The ever-changing laws relating to cybersecurity coupled with constantly evolving technology can make it difficult to keep up with best practices. This article discusses cybersecurity measures that hotel operators can put in place to protect their guests' data. READ MORE

Hotels, casinos and other organizations within the hospitality industry are responsible for housing clients' personal identifiable information such as full names, credit card numbers, home addresses and more. Creating and maintaining secure environments for client data is essential to prevent any potential cybersecurity threats as well as quickly responding to and overcoming any information breaches. READ MORE

Water, elixir of life, becomes even more critical in the realm of hospitality. Clean water is not just a convenience; it's a cornerstone of well-being. Contamination can lead to severe health risks, making impeccable hygiene an imperative, especially when the reputation and profitability of businesses are at stake. Unreliable hot water supply and warm water circulation can also deter customers from returning. READ MORE

The article on Fair Work Week (also often referred to as Predictive Scheduling) addresses the challenges encountered in retaining employees and recommends that hospitality organizations apply the principles of Fair Work Week laws to improve their appeal to employees and enhance employee retention. The article explains the core idea and discusses how hospitality organizations can effectively implement the approach. READ MORE