While the hotel industry is embracing the bounce back of tourism, many operators are struggling with one key piece of their operations: the workforce. In this article, I provide a snapshot of today's current hotel labor market and equip hoteliers with some best practices-from writing attractive job descriptions to fostering career development opportunities and more-to attract new hires and retain valued staff. READ MORE

The world's biggest hotel brands and developers are increasingly focused on expanding their portfolios of luxury residences. With more than 140 mixed-use and standalone residential projects in development globally, branded residences are the driving force in ultra-luxury hospitality today. How PRs respond to the ongoing integration of hotels and real estate can drive revenue and help nurture deeper connections with owners and guests alike. READ MORE

Gaining insights from attending travel and hospitality conferences around the world, this article's author delves into the latest innovations, business development opportunities, and challenges in the Generative Artificial Intelligence space, particularly in the travel and hospitality industry. This article offers a new take on personalization and how we can prepare for the complex road ahead. READ MORE

Retaliation claims are some of the most common claims brought against employers before governmental agencies and in the civil court system. This article illustrates how employers can best protect against these claims. It will cover what "retaliation" is under the law, the limited protection "at-will" employment provides, and the importance of having legitimate, non-retaliatory, and well-documented reasons for adverse actions, including termination. READ MORE

Designing a diverse portfolio of hotels presents a number of unique challenges but also offers the opportunity to approach each project with foundational principles of smart sustainability, smart design and smart teams. Whether it be a renovation or new build project, a select service hotel or luxury resort, a branded property or independent boutique hotel, using these foundational principles as a guide will always yield the best results. READ MORE