Hotel operators work tirelessly to keep their clientele's information safe. The ever-changing laws relating to cybersecurity coupled with constantly evolving technology can make it difficult to keep up with best practices. This article discusses cybersecurity measures that hotel operators can put in place to protect their guests' data. READ MORE

Hotels, casinos and other organizations within the hospitality industry are responsible for housing clients' personal identifiable information such as full names, credit card numbers, home addresses and more. Creating and maintaining secure environments for client data is essential to prevent any potential cybersecurity threats as well as quickly responding to and overcoming any information breaches. READ MORE

Water, elixir of life, becomes even more critical in the realm of hospitality. Clean water is not just a convenience; it's a cornerstone of well-being. Contamination can lead to severe health risks, making impeccable hygiene an imperative, especially when the reputation and profitability of businesses are at stake. Unreliable hot water supply and warm water circulation can also deter customers from returning. READ MORE

The article on Fair Work Week (also often referred to as Predictive Scheduling) addresses the challenges encountered in retaining employees and recommends that hospitality organizations apply the principles of Fair Work Week laws to improve their appeal to employees and enhance employee retention. The article explains the core idea and discusses how hospitality organizations can effectively implement the approach. READ MORE

Governments and consumer advocacy groups are intensifying their scrutiny of deceptive pricing practices, including a recent California law banning the pricing of good without including mandatory fees or charges. "Resort fees" have been under fire for the past several years, with a long list of lawsuits brought against hotels over their use. Hotel owners must embrace transparency in their advertised room rates to avoid financial penalties, litigation, and consumer backlash. READ MORE