Discover the secrets to exceptional leadership and communication in the hospitality industry! Dive into this article exploring the vital role of strategic communication and behavior patterns in hotel leadership. Learn how effective communication, from top-down management to frontline staff and customers, fosters excellence and influence. Elevate your leadership skills and create unforgettable employee and guest experiences. READ MORE

Discover how New York state's, "Freelance Isn't Free" Act is reshaping the hospitality industry in "Hospitality's New Guest: Embracing New York's 'Freelance Isn't Free' Act." Learn about the numerous restrictions and requirements this new law imposes on all businesses in the state - including those in hospitality - that utilize freelancers and/or independent contractors, and how to adapt to these new regulations. READ MORE

Lately it seems there is a logo or badge found on any given travel website claiming some notion of eco-friendliness or sustainability. But what do those really mean, and are they actually proof of a company creating tangible positive impact? Below I'll dig into a few types or credible and verified certifications and how they build trust with your guests. READ MORE

Luxury hospitality is among commercial construction's fastest growing sectors with research showing 2023 design spending up 29% over 2022. Key market insights anticipate the global luxury hospitality market will grow to $293.61 billion by 2030. The growth opportunity is tremendous, and lighting plays a critical role in properties that are poised to be competitive in this expanding market. READ MORE

Troy Dixon, General Manager at Central Station Memphis explores the travel industry's resurgence after the COVID-19 pandemic, as pent-up demand drove tourists to break out once again, shifted guest preferences towards more meaningful experiences and challenged hospitality norms. Through technology integration, personalization and authenticity, hospitality properties pivoted to provide immersive and emotionally resonant experiences among other tailored services. READ MORE