While there is a challenge attracting and retaining talent in any industry, it is particularly difficult to attract and retain talent in the hospitality industry. This article will address the need to identify and address gaps in the recruitment process, in salary and benefit offerings, and in a company's overall culture in an effort to attract and retain talent in the future. READ MORE

Audubon International's Green Lodging certification process takes into account each individual property's environmental stewardship efforts based on what their guests ask for, what they're looking for, and what's happening both in the "front" and "back" of the house. Here are examples of important sustainable practices and trends, seen and unseen. READ MORE

In the ever-evolving landscape of the hospitality industry, the role of revenue leaders has become increasingly pivotal. To stay competitive and adapt to the dynamic market, organizations must identify, nurture, and empower the next generation of revenue leaders. This article explores comprehensive strategies to build a stable and reliable revenue team for today and the future. READ MORE

Second to only the Millennial generation, Gen Z's are soon to emerge as the dominant consumers in the coming years. What drives them? Sustainability in all its forms. Hoteliers who plan and build sustainability into their offerings now will have a greater market share. Let's see if your hotel and sustainability marketing measure up to Gen Z's expectations. READ MORE

Hotels have been thinking about labor all wrong. The hospitality industry is built on human interaction, service, and a desire to exceed our customers' expectations. We achieve these goals through people-by recruiting the right ones, retaining them, and training them for the future. These facts have gotten mixed up in the chase for profit optimization and efficiency, and if we want to save hospitality's employment future, we must reframe the issue with its original context. It's about people, and how to serve them. READ MORE