With hotel owners constantly looking for ways to increase guest satisfaction, contactless experiences are a great option for them to consider. They give guests a wide array of amenities and benefits to staying at the hotel. These methods can also be investments that should also be considered because of the great ROI hotel owners can potentially get out of them. READ MORE

As the place where first impressions are codified by guests, the lobby experience must be strong. Thinking broader, a great lobby also contributes to a hotel's overall reason to visit which in turn supports occupancies and higher nightly rates. Moreover, a vibrant lobby is a space where visitors will want to linger, resulting in greater food and beverage sales. READ MORE

Establishing a successful hotel purchasing team requires a combination of strategic planning, effective communication, and strong leadership. In order to transform a procurement team into a profit-driving force, there are a number of different strategies and tactics that must be considered. These strategies include building strong relationships with suppliers and vendors, investing in technology to help streamline procurement processes, and improving accuracy while fostering collaboration and continuous improvement. READ MORE

Extended-stay hotels are becoming increasingly popular, with a growing number of guests preferring short-term housing over traditional weekend stays. Sustaining this popularity will require hoteliers and investors to refresh the perception of extended-stay lodging. How can they re-imagine the designs of these hotels to fulfill the new guest type's needs? READ MORE

The traditional indoor, 'big box,' shopping mall with sprawling parking lots and anchor stores has been waning for decades, inspiring new design strategies for reimagining shopping centers into multifaceted destinations that offer a sense of discovery, community, open-air experiences, and more. This article explores how carefully curated mixed-use destinations can set the tone for vibrant communities, especially in places undergoing growth and transformation. READ MORE