In recent years, hotel food and beverage (F&B) services have evolved from being an afterthought to a cornerstone of the guest experience and a significant revenue generator. These services now captivate travelers with innovative concepts, enticing menus, and immersive dining experiences. Breakfast, in particular, has emerged as the reigning king of F&B offerings, capturing the hearts and palates of hotel guests worldwide. This meal has become a deciding factor for travelers seeking hotels that go above and beyond in their offerings. READ MORE

In this article, we explore the wide ranging reforms brought about by the behemoth that is The Building Safety Act 2022 and its associated regulations (the "BSA"), the understanding of which is of critical importance to anyone involved in a UK based project including a "residential" component (which may include branded residences, and in some cases, hotel developments). READ MORE

The high volume of customer data hotels collect and store make them an ideal target for cyber-attacks. Guests make reservations, check-in, and purchase additional service – data that bad actors are eager to steal. The intricacies of data collection by hotels means that it is critical to establish and maintain cybersecurity programs that are vigilant of data security laws and requirements. READ MORE

By helping streamline operations and deliver new services to guests, generative AI is becoming an increasingly in-demand solution for hotels. Generative AI, along with other digital applications, require an interconnected IT framework that calls for a rethink of accompanying power management systems. What should IT teams keep in mind for cybersecurity as technology infrastructure continues to evolve? READ MORE

Data localization requirements are making it increasingly difficult for global hotel companies to manage as "one brand." Restrictions on data transfer impact a broad range of activities -from guest preferences to the use of group suppliers. This article will provide an overview of data localization requirements in key jurisdictions and offer strategies for global brands to navigate these challenges. READ MORE