HOTEL BUSINESS REVIEW

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Wes Dean

I'm frequently asked to weigh in on choosing the optimal technology solution for various situations. It's not just about the platform or tools; the request is often to find the best overall solution, or combination of solutions, to support a specific business goal or meet a specific client need. How can you and your team determine your options and have confidence that a good decision was made? Six basic keys can help you evaluate and select the best technology solution to meet the specific needs of your company. READ MORE

Jeffrey Stephen Parker

Sit in any conference or meeting today and it is easy to see that tablets, smart phones and ultra portables have invaded the workplace. Enterprises are unable to keep up with the light-speed march of new devices, new operating systems and form factors; leaving the door open for consumers to drive the need for using personally owned equipment with corporate information systems. Striking a balance between security and usability falls on the Information Technology infrastructure of your organization. READ MORE

Michael Prifti

It's no surprise that in a hospitality setting, the use of technology in the coming years will be more cutting edge, especially in mega resorts and boutique hotels aiming to cater to both discerning and hip guests. As we say goodbye to 2012 and usher in a new year, exciting changes are taking place within hotels, many which are already becoming apparent. So how will the incorporation of new and changing technology impact structural, operational, or interior design of hotels? READ MORE

Cris  Davidson

As consumers are now spending more time on their mobile phones than ever before, travelers are expressing a growing preference to engage in business transactions from their own mobile devices. This has given rise to a whole new world of marketing opportunities, consisting of terms such as smartphone, mobile tagging, mobile sites, geo-location, and social media marketing. Today, approximately one half of local searches are performed on mobile devices, and it is estimated that by 2014, mobile Internet access will overtake desktop Internet usage. READ MORE

Timothy Shea

Today's increasingly mobile-friendly consumers are expressing a need for hospitality that centers on connection, convenience and comfort, and as such they are demanding more self-service options that incorporate mobile technologies into their hotel stays. It is often faster and easier to engage in automated self-service than to wait in a long queue to interact with hotel staff at the front desk. Hospitality technology is evolving quickly to meet these changing guest needs and expectations through mobile and online technologies. READ MORE

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