"Yes" and "no." If that answer seems to be less than helpful or direct, it's because the question is not as simple as it seems - it raises complex issues that you need to consider carefully before deciding to build, to buy, or to buy and renovate. Some are obvious trends, while others are more subtle nuances. My column examines a variety of the topics that affect a hotel's profitability in today's marketplace. By the time you're done reading, you'll be better able to decide for yourself whether we as hoteliers can ever make money again! READ MORE

In 2011, PricewaterhouseCoopers LLP found the meetings sector comprised of two parts: "one portion overlapping the travel and tourism sector and the remaining portion belonging to other sectors of the US economy. Of the $708B of direct tourism output into the U.S., $113 billion (16%) was the result of the meetings industry." So why aren't hotels capturing more of the meeting industry's total $263B impact in the US? In this article, I provide insight into the value that Green Meeting strategies offer, and explain how their implementation can extend traditional service packages and position your property in new markets. READ MORE

Those who know me well know that I love to travel. That's why I'm so keen on helping clients in the hospitality industry create memorable experiences for their guests. I'm fortunate in that I've been to more countries than I can remember, but I have never had the pleasure of visiting Turkey until this summer. Hospitality is one of the cornerstones of Turkish life. The warmth, generosity, and attention to detail leave visitors like myself yearning to return. Here are some lessons direct from Turkey that can be translated easily by hotel providers in any country. READ MORE

Google may have its critics suggesting that it cannot succeed in the social space, that Google+ has not been a success, but the reality is, Google matters to hotels and so does Google+. Google is a focused organization, returning best search results via the most convenient channel and delivery systems available. Make sure you are maximizing your presence through a few, simple steps. READ MORE

Get ready for even more hotel defaults as brands turbocharge the default pipeline by pressuring owners with long overdue product improvement plans. Brands aren't kidding around; they are defending their brand integrity against competitors who are remodeling. And with the instant customer feedback the Trip Advisors are producing, they have to act more quickly than ever. Here's why a PIP is necessary, how to deal with a brand on PIP issues, and what could happen if you don't. Remember—brands aren't evil—it's the outdated amenities that will dry up the customers and the cash flow. READ MORE