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HOTEL BUSINESS REVIEW

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Martin Chevalley

The global hospitality industry is experiencing a transformative shift through the integration of AI. This evolution is exemplified by practical applications, such as personalized chat and review management, enhancing guest interactions and optimizing on-property experiences. AI-driven task management systems streamline back-of-house efficiency, while dashboards and analytics revolutionize business intelligence. The article explores these practical AI applications, emphasizing its role in reshaping the overall hospitality landscape. READ MORE

Ian  Renton

Atlantis, The Palm, located in Dubai, is the ultimate entertainment destination to host an upcoming gathering or event. From spectacular rooms and suites, vibrant entertainment settings, captivating backdrops and extraordinary activities, every occasion is designed to deliver an unforgettable experience. Atlantis, The Palm boasts an impressive 13 meeting rooms, three ballrooms and one boardroom, perfect for corporate events, conferences, galas or celebrations. READ MORE

Bram Haenraets

Is AI the new face of hospitality? Read how virtual assistants are revolutionizing the hotel experience, from check-in to check-out. Delve into how AI-powered virtual assistants, comparable to ChatGPT, are transforming the hotel industry. From tackling staff shortages to revolutionizing front desk operations, these advanced systems offer personalized guest interactions and seamless integration with hotel management systems. READ MORE

Alex Barros

Hotel sustainability involves adopting eco-friendly, socially responsible, and economically viable practices, using technology to boost organizational efficiency. Guided by ESG principles, hotels address environmental, social, and governance impacts. Maintaining sustainability requires ongoing policy updates, community partnerships, and stakeholder involvement. Challenges include initial costs and balancing luxury with sustainability, but the benefits include market expansion, improved brand image, cost savings, enhanced guest experiences, employee engagement, and long-term business sustainability. READ MORE

Danny Williams

Entertainment plays a pivotal role in shaping the guest experience. From live performances that create a sophisticated ambiance to recreational activities that cater to diverse interests, the entertainment offerings contribute significantly to guest satisfaction. As the hospitality industry continues to evolve, the emphasis on providing innovative and engaging entertainment options will remain a key factor in attracting and retaining guests. READ MORE

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