Hoteliers may see an increase in available capital in 2024, much of it from private credit lenders. Lenders can channel new originations towards hotels due to the advantageous cap rates and continued robust operating performance. In this setting, hoteliers should consider exploring tailored, alternative financing options. Regarding term loans, as banks pull back, CMBS is still a viable option. READ MORE

In today's interconnected world, social media is integral in our daily lives, transforming communication and impacting the workplace. Employees now use social media platforms for sharing thoughts, engaging with colleagues and even representing their employers. This article explores the legal implications of employees' use of social media, addressing issues such as privacy, free speech, harassment and intellectual property rights. READ MORE

Explore the transformative impact of IoT integration, omnichannel experiences, and data analytics, which promise to redefine the hospitality customer journey. From high-tech, low-touch solutions to unbundled packages and maximized data utilization, discover the innovative trends that will continue to shape the industry in 2024. Embrace the digital revolution and stay ahead by providing unparalleled personalization, efficiency, and technological innovation. READ MORE

In a highly competitive industry with quickly evolving technology and heightened consumer expectations, hotels need to go above and beyond to stand out. Hyper-personalization is a targeted approach to marketing that creates a deeper emotional connection and increases conversions, making it an operational imperative for 2024 and beyond. This article will explain how to implement hyper-personalization at your property today. READ MORE

Hospitality is a fast-paced, multifaceted industry, which means staying relevant requires agile responses to external changes. The solution lies in a multi-disciplinary approach to problem-solving that fosters collaboration between all departments. This approach is vital for finding creative solutions to various issues or opportunities, optimizing operational processes, and leveraging departmental strengths for effective decision-making in the face of industry disruptions. READ MORE