The hospitality industry was hit hard during the pandemic on all fronts, including human resources. It is no secret that industry and its lodging, food service, meeting and events sectors continue to be challenged with identifying, recruiting and retaining employee candidates in the hospitality workforce. The "Great Resignation," as it is referred to, has caused organizations and their HR units to rethink the HR processes. This article will discuss current HR issues, offer suggestions and recommendations for HR practices and operations in industry working as "Academies of Learning". READ MORE

The Great Resignation – no one wants hospitality work and current employees want to leave. Less experienced candidates are demanding more money, more flexibility and weighing you against your competition. How do we successfully attract and retain in this environment? Know thyself! Understanding who you are as an organization will allow you to attract and retain people in any challenging period. READ MORE

In hospitality, there is a unique opportunity to reach consumers at varying stages of the sales cycle through social media – from tenured loyal followers to the forefront of researching future travel. A strong, streamlined social strategy is imperative for hotels to stay competitive in their markets. Discover five ways to connect with audiences and leverage social media in 2023. READ MORE

While the majority of a property's bookings come from travel sites and direct bookings, social media has a huge influence on a potential guest's decision to stay. As powerful as social media can be as a marketing tool, like any vehicle for promotion, it must be properly utilized to maximize effectiveness and impact. Lauren Fish from Gaslight Studios will discuss what you need to know to ensure your social media activity positively impacts your bottom line. READ MORE

It wasn't long ago that social media a small portion of an annual hotel marketing strategy plan. Now, it has evolved to become a broad industry encompassing everything from storytelling to community building and lead generation. It's more important now than ever to cut through the clutter. This article identifies key tactics in understanding your audience and driving social results. READ MORE