HOTEL BUSINESS REVIEW

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Sheetal Singh

With unemployment rate at its lowest in the last few decades, it is critical for employers to create environments that are engaging and improve talent retention within an organization. Employees either leave organizations for opportunities to grow or separate from environments that do not contribute to their development and overall well-being. In this article I share how organizations can leverage leadership to not only help develop and retain existing talent but also attract high potential professionals that are looking for an opportunity to learn and grow. READ MORE

Ken Greger

We all know what happens when we wait too long to address an existing or impending crisis, and history offers endless examples. It took many years for Noah to build his ark, but when the flooding began those who had spent all that time ridiculing him perished for lack of preparation. Several died after failing to evacuate from Mt. St. Helens, despite being warned well in advance that an eruption was imminent. The stories go on and on, yet – classically – many of us wait until the last minute or, worse, until the problem is upon us. And then we panic. It's been a mathematical reality for some time that a labor shortage was inevitable. This article warns that the shortage is now upon us, but also offers suggestions for doing something to avoid panic. READ MORE

Leigh Branham

Question: What is your most effective recruiting method? Job posting? Campus recruiting? Your website? Employee referrals? Social media? It depends on the talent you're targeting, of course. But you may be relying too much on a limited handful of talent sourcing and recruiting strategies. Have you ever wondered whether you are considering all the methods available to you? In this article, the author presents a comprehensive list of ten methods that are guaranteed to expand your thinking. Developing relationships with local resume writers? Hosting an open house? Arranging chats with web-surfing job seekers? These and any of 60 other "guerilla tactics" may be the ticket to finding and keeping talent you need to stay successful. READ MORE

Renie  Cavallari

When faced with labor shortages and staffing challenges, take a good look at your leadership-management team and onboarding and development plans, as well as your culture. Employees stay in positions when they feel valued, feel competent, are happy in their environment, and have clearly defined roles and expectations. With how negatively turnover impacts your bottom line, it is increasingly important to make sure you are training and developing the right people. When leaders commit to their people and their culture, they are more likely to retain the type of employees that will best perform in their organization. READ MORE

Kristi White

In the hospitality industry, hotels allocate guest room inventory across multiple channels to optimize guest room revenue. As an industry, we typically do this very well for transient business. However, when it comes to group revenue the discipline is not always the same. Group revenue for many hotels is an integral part of their business plan but all group revenue should not be treated equally. Smart hoteliers leverage data to know the difference between available revenue and preferred revenue. With the help of strong group and meetings dataset, hotels can leverage these insights to improve sales productivity, make smart revenue choices, and ultimately optimize profitability. READ MORE

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