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HOTEL BUSINESS REVIEW

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Paul McElroy

The city of Honolulu has roughly the same population as Pittsburgh. But-until earlier this year-it was lacking for downtown hotel options, since the vast majority of the island's hospitality offerings are situated in beachfront Waikiki. Now travelers and hotel companies are looking at downtown Honolulu with fresh eyes-and successful developments in Honolulu's urban core offer a lesson for forward-thinking hoteliers. READ MORE

John Young

A bird's eye view from a seasoned industry expert on how to analyze past financial trends and data, and use that information to project into the future, protecting finances in order to run a successful business. The article includes preemptive strategies and tips for including the whole hotel team in a plan for financial health moving forward. READ MORE

Jennifer Barnwell

As the hospitality industry evolves, boutique and independent hotels are at the forefront of distinguishing themselves by curating unique and memorable experiences. Delivering a superior guest stay that includes the options to create an itinerary of experiences has become the top strategy for properties to build guest loyalty and earn positive reviews in a competitive market. READ MORE

Sanat Patel

This article explores three scenarios for hospitality lending: a recovery scenario driven by strong liquidity and increased demand, a cautious growth scenario, tempered by economic uncertainty, and a recessionary scenario marked by rising defaults and tightening credit. While lower rates encourage development, inflation, and labor costs could slow project execution, especially in more uncertain environments. The outlook for hospitality lending hinges on how economic conditions unfold in the coming months. READ MORE

Cara Silletto

A strong employer brand is essential for attracting and retaining top talent in the hospitality industry. This article outlines six strategies to improve your internal customer experience, leading to higher employee engagement and better guest satisfaction. Building an employer brand that your employees rave about doesn't happen overnight, but it's an investment worth making for long-term success. READ MORE

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