HOTEL BUSINESS REVIEW

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Peter McAlpine

When the hotel industry discovers what mankind has known for thousands of years that the human body has an energy field, hoteliers will have discovered the means to making the greatest transformation in the hospitality guest experience since the hotel industry began. It is both frustrating and amusing to watch hotels and hotel groups scramble over each other as they look for the next Big Thing that will give them the edge over everyone else. But as soon as one hotel group finds a new piece of technology or a new way to use the internet, they all copy each other immediately and then every hotel group becomes exactly the same again. Hoteliers have become so programmed to think in terms of technology and the internet that they cannot see any other possible direction to go in to find the next Big Thing. The blind are leading the blind. READ MORE

Daphne  Sipos

The hospitality industry recognizes that family travel is changing. People are time-starved, hungry for connection and hungry for experiences. They are traveling to far-flung destinations to explore the world with their children, and they aren't willing to compromise on their luxury hotel experience. The hotel brand that is able to create a home away from home and also provide them with the opportunity to truly experience these unique destinations will attract families and keep them loyal. St. Regis Hotels & Resorts has created a program that caters to the needs and requirements of the sophisticated family traveler - our hotels welcome and celebrate families around the world and offer unique destination-led experiences throughout a stay. READ MORE

Ken Hutcheson

Water features—such as a pond, decorative pool, or swimming pool—on the grounds of a hotel or other commercial property can add a great deal of charm to the landscape. In fact, these features are almost always the first thing that capture the attention of your guests. However, these valued and highly visible features require landscapers to consider a number of factors in order to ensure maximum health, beauty, and enjoyment of your ponds and pools by your guests. READ MORE

Sean  Worker

As the economy continues to improve, hotels are finally luring back business travelers, with business travel in the United States expected to increase by nearly six percent in 2014, and a continued upward trend anticipated into 2017. This is great news for the hospitality industry across the board, as business travel accounts for up to 40 percent of total revenues for hotels. But as business travel resurges above and beyond levels seen before the recession, many standard hotels are scrambling to find innovative ways to entice guests. READ MORE

Laura d'Elsa

The traditional group business meeting is becoming a thing of the past. Meeting planners want to ensure innovative events capture the hearts and minds of meeting attendees. Business travelers want and expect knowledge sharing and networking that show a real return on investment. Stepping up to the plate to address these needs are savvy hoteliers, who offer unique and differentiating experiences to their group hotel guests. This article highlights German hotel innovators and best practices. It also offers tips for hoteliers who want to maximize their guests' immersive experience as part of group travel. READ MORE

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